On-Site Resident Manager - Self Storage

Position Summary

As an incentive of this position, the employee can live in an apartment onsite, at no addition cost.

The Onsite Manager for DPM is responsible for the professional operation of the facility including land, buildings, equipment and property stored onsite.

The onsite manager is responsible for the maintenance, office operations, rentals & sales, marketing, security and other operations deemed necessary to the success of the facility.

The Onsite Manager coordinates operations and relief managers to ensure adequate facility coverage and customer service.

Essential Functions

• Implement and enforce any procedures set forth by Diede Property Management.
• Operates the self-storage facility in a manner that maximizes occupancy and provides the best economic returns by:
• Renting available spaces to qualified customers
• Maintain vacant spaces in a clean, rentable condition
• Collecting deposits, rent, and assessing fees in a timely manner
• Selling accessories and merchandise or any services available at each location.
• Prepare the initial annual budget and participate in the adoption of the final budget. The Onsite manager is responsible for meeting the projections set forth in the budget.
• Perform daily visual inspections of the facility

Respond to any security breach or potential security problems such as:

• Unsecured locks, gates, fencing and spaces
• Tampering
• Suspicious activity
• Fire Hazards
• Any toxic or unidentified substances
• Become familiar with emergency procedures; dealing with fires, criminal activities, natural & man-made disasters, etc.
• Handle all customer inquiries or issues in a timely, courteous manner.
• Inventory the contents of spaces as needed
• Assist with the lien process for any delinquent accounts
• Cash handling and daily deposits
• Maintain communication with the office to handle any outstanding bills, issues, etc.
• Train and supervise assistants and relief managers.
• Be responsible for accurate computer accounting records and petty cash fund.
• Prepare monthly marketing/sales plans
• Sales calls
• Apartment or business promotions
• Seasonal Specials
• Perform minor repairs at the facility as needed and appropriate
• Participate in any training programs or seminars the company issues
• The responsibilities of this position include, but are not limited to those listed above.

Knowledge & Skills

• Proficient in using a computer and the below listed programs:
• Microsoft Office (Outlook, Word, Excel, etc.)
• QuickBooks or similar accounting software
• Cash handling and customer service experience
• Bookkeeping experience a plus
• Must be responsible and self-managed
• Must have excellent follow-up and tracking skills
• Must be hands-on, detail oriented and enjoy working in a fast-paced, rapid growth, small company environment.
• Experience in property management, hospitality or manufacturing
• Professional presentation and conduct
• Ability to multi-task under time constraints and working effectively as a team player in a professional office environment.
• Demonstrates excellent verbal and written communication skills.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Experience:

• Property Management: 1 year (Preferred)
• Sales: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $16 - $18