Career Navigator (Falfurrias, TX)

CAREER NAVIGATOR
The UpSkill Coastal Bend Career Navigator will serve as the area program lead, as well as provide direct services related to recruiting, assessing, supporting, and documenting students who are interested in college or career assistance. The purpose of this position is to increase the number of adults in our community with postsecondary certificates or credentials as well as provide support related to local workforce and economic development initiatives.

DUTIES AND RESPONSIBILITIES

• Implement outreach and recruitment strategies designed to re-engage adults with some college (cold calling, emails, text messages, etc .. ).
• Serve as the UpSkill Coastal Bend outreach liaison while scheduling, planning, and participating in a minimum of three (3) monthly community events in the assigned county.
• Plan, organize, and promote targeted upskilling/reskilling workshops, events, and activities.
• Maintain a caseload of program participants who require specialized assistance with job placement and/or completion of postsecondary degree, certification, or credential.
• Utilize resources from regional partners, as appropriate, to ensure that program objectives and target outcomes are accomplished.
• Assist students in applying for programs, grants, and financial support.
• Utilize the established data management system to document student contacts and maintain accurate files in accordance with FERP A guidelines.
• Develop and implement interagency referral processes with education institutions and community organizations to ensure streamlined service delivery to program participants.
• Work with partnering institutions to connect returning adults with admissions representatives, including financial aid, academic advising, and student success services, as well as to community service providers.
• Assist with completing and submitting grant reports.
• Maintain weekly program data, records, and statistical information utilizing Salesforce CRM software with a high degree of accuracy and data integrity.
• Collect, input, and analyze data to assist with preparation of scheduled and specialized reports.
• Assist residents with coordinating career development activities (e.g. post-secondary education, apprenticeships, internships, etc.).
• Develop reports on activities conducted with residents and outcomes.
• Assist local officials with planning and coordinating workforce-related events.
• Assist local officials with coordinating and maintaining training/conference/other bookings of classrooms and conference rooms.
• Assist local officials with planning/execution of workforce development programming including employer recruitment, workforce grants, entrepreneurship programming, etc.
• Other duties, as assigned.

Required Job Knowledge, Skills, Abilities

• Excellent customer service and communication skills.
• Computer application skills, including Word, Excel, and a data management system.
• Efficient, detail oriented, self-starter with the ability to meet deadlines and work well with minimal supervision.
• Actively participate as a strong team member.
• Good time management skills with the ability to prioritize and meet deadlines.
• Ability to work Saturdays and evenings, as needed.
• Ability to problem solve.

Minimum Qualification

• Bachelor's Degree from an accredited institution in Business, Public Administration, Management, or related field
• Two (2) years of experience in education, workforce, or economic development programs
• One (1) year of recruiting, sales, or customer service experience

PREFERRED QUALIFICATIONS

• Experience with student recruiting and advising
• Experience in coordinating referrals to community partners.
• Experience in providing adult support and case management.
• Proficient knowledge of Microsoft Office applications and CRM databases
• Ability to work independently or as a team member depending on the situation.

About us

Education to Employment Partners: https://www.e2epartners.org
UpSkill Coastal Bend: https://www.upskillcoastalbend.org
Coastal Compass Education & Career Resource Center: https://coastalcompass.org/

Education to Employment Partners (E2E) is committed to providing an inclusive, diverse, and respectful environment for all individuals involved in our programs, including members, volunteers, staff, and participants. In alignment with federal regulations, we adhere to a strict policy of non-discrimination and equal opportunity in all aspects of our programs and operations.

1. Non-Discrimination Statement

E2E prohibits discrimination based on person’s race, color, national origin, sex, age, religion, sexual orientation, disability (mental, physical, or invisible), gender identity or expression, political affiliation, marital or parental status, pregnancy, genetic information (including family medical history), military service, civil rights or EEOP complaint filing status, or any other characteristic protected by law. We are committed to ensuring that all individuals have equal access to participate in our programs and activities, and that no person is excluded or treated unfairly because of their identity.

CEE prohibits retaliation or reprisal against any employee who raises discrimination or harassment concerns or participates in any Equal Employment Opportunity activity including filing a complaint against a supervisor or coworker, reporting harassment of a service member, volunteer, contractor, or employee, or providing a witness statement during an investigation.

This policy applies to all E2E programs, including recruitment, selection, service opportunities, training, and any other activities conducted by E2E in the implementation of services.

2. Equal Opportunity

E2E promotes equal opportunity in all areas of our operations. We ensure that all participants, employees, and volunteers are treated fairly and with respect, regardless of their background, personal characteristics, or beliefs. Our goal is to provide a welcoming and supportive environment where all individuals can thrive and succeed in their service to the community.

3. Compliance with Federal Regulations

In addition to our internal commitment to non-discrimination, E2E adheres to federal regulations, including:

• AmeriCorps regulations (45 CFR § 1225): These guidelines ensure that all AmeriCorps programs are inclusive and non-discriminatory.
• Title VI of the Civil Rights Act of 1964: Prohibits discrimination on the basis of race, color, and national origin in programs and activities receiving federal financial assistance.
• Title IX of the Education Amendments of 1972: Prohibits discrimination based on sex in educational programs or activities.
• Section 504 of the Rehabilitation Act of 1973: Prohibits discrimination against individuals with disabilities.
• The Age Discrimination Act of 1975: Prohibits discrimination based on age in programs and activities receiving federal assistance.

4. AmeriCorps-Specific Non-Discrimination

As part of our commitment to AmeriCorps, we ensure that all AmeriCorps members and applicants are afforded equal treatment in their service opportunities. No individual will be excluded from participation, denied benefits, or subjected to discrimination under any AmeriCorps program on the grounds of race, color, national origin, sex, disability, age, or other protected categories.

5. Harassment-Free Environment

E2E is dedicated to maintaining a harassment-free environment for all participants and members. Discrimination, harassment, and retaliation will not be tolerated. This includes, but is not limited to, harassment based on race, color, national origin, sex, gender identity, sexual orientation, disability, or any other status protected by law.

6. Reasonable Accommodations

E2E is committed to providing reasonable accommodations for individuals with disabilities to ensure equal participation in the AmeriCorps program. If you require an accommodation to participate in any part of the program, please contact our Director of Operations to discuss your needs.

7. Complaint and Grievance Procedure

If you believe that you have experienced discrimination or harassment in violation of this policy, you are encouraged to file a grievance in accordance with our Grievance Policy. The grievance process allows individuals to formally report any concerns and ensures that each complaint is taken seriously and addressed in a timely and appropriate manner.

8. Retaliation Prohibited

E2E strictly prohibits retaliation or reprisal against any individual who files a complaint, participates in a grievance process, or asserts their rights under this non-discrimination policy. Retaliation is unlawful and will be treated as a serious violation of our policies.

9. Commitment to Diversity and Inclusion

E2E is committed to fostering a diverse and inclusive environment where all individuals, regardless of their background, can thrive. We value diversity in all its forms, and we actively seek to create an environment where individuals from all walks of life feel welcomed, respected, and valued.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $16 - $17