What are the responsibilities and job description for the C003512 Principle Technician (Audio Visual Support) (NS) - MON 21 Apr position at EMW, Inc.?
Deadline Date: Monday 21 April 2025
Requirement Title: Principle Technician (Audio Visual Support)
Location: Norfolk, VA, USA
Full time on-site: Yes
Total Scope of the request (hours): 836
Required Start Date: 02 June 2025
End Contract Date: 31 December 2025
Required Security Clearance: NATO Secret
Duties and Role:
Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humor appropriately to bring warmth to relationships with others.
Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals.
Achieving Personal Work Goals and Objectives - Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities.
Learning and Researching - Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making; encourages an organizational learning approach (i.e. learns from successes and failures and seeks staff and customer feedback)
Skill, Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
- At least 8 years' relevant experience as a VTC and Audio Visual Lead Technician;
- Practical experience in planning, installing or maintaining audio/visual equipment and their associated voice or data terminal, line and routing equipment;
- Experience in the installation, maintenance and repair of Audio/Visual and Simultaneous interpretation equipment;
- Experience in a customer service support environment;
- Experience in a problem and incident management.
It is considered highly desirable if you can demonstrate:
- Prior experience of working in an international environment comprising both military and civilian elements;
- Cisco Certified Network Associate (CCNA) Certified;
- Polycom Certified Videoconferencing Engineer (PCVE) Certified;
- Info Comm AV Installation Level 1: System Fabrication;
- NATO Video Tele Conferencing Servers (VTC MCU) Course;
- NATO HD Video Tele Conferencing Facilitator (VTC HD);
- Working knowledge of Crestron Control Units
