What are the responsibilities and job description for the IT Support Specialist position at EVE INTERNATIONAL LOGISTICS INC?
Description
Job Type:
Full-Time, Exempt Position (On-Site)
Description:
Eve International Logistics is a third-party logistics company focused on delivering fast and efficient supply chain solutions to customers. The Company was founded in 2017 and has experienced strong growth since its inception. EVE is located in the Lincoln Square neighborhood in Chicago, surrounded by several shops and restaurants. It is walking distance to public transportation via the L train - the brown line (Western Ave.) - to allow for several commuting options.
We are committed to providing employees with a meaningful work experience and ensuring the culture allows for personal and career development in a collaborate environment. Please see below for more details on the position and apply if you are interested!
The IT Support specialist will support EVE in hardware and software installations, trouble-shooting employee issues, and helping manage third-party software platforms in which the Company leverages in its day to day operations.
Key Responsibilities:
- Provide support to both on-site and other employees
- Provide technical support for hardware, software, and network issues.
- Troubleshoot and resolve technical problems for staff members
- Install, configure, and support workstation software, hardware, printers, and phones
- Assist with maintaining and updating company technology and network equipment.
- Train staff on basic IT processes and best practices.
- Support IT-related projects and initiatives as needed.
- Analyze company needs and boost efficiency
- Perform other duties as assigned.
Benefits:
- Medical, Dental, and Vision Insurance with industry leading employer contributions
- Short Term Disability Insurance at no cost to employee
- 401(k) Plan with Company Match
- Profit Sharing Plan
- Paid Time Off of a minimum of 15 (fifteen) days depending on tenure
- Holidays
Other Perks:
- Monthly Company lunches
- Weekly free snacks
- Quarterly Company events
Requirements:
Education and Experience: The requirements listed below are representative of the knowledge, skill, and/or ability required.
- High school diploma, GED, or equivalent; associates or bachelor’s degree in a related field
- Previous experience in an IT support role preferred
Essential Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Strong understanding of operating systems, Microsoft Office, Office 365, and common hardware components.
- Strong problem-solving and troubleshooting skills
- High attention to detail and organizational abilities.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Compensation
- $50,000-$55,000 base salary
- Eligible for year-end bonus
Salary : $50,000 - $55,000
