IT Support Specialist

Join Our Team as an IT Support Specialist!

Are you passionate about technology and helping people solve problems? We’re looking for an IT Support Specialist to become an integral part of our team. If you love troubleshooting tech issues and providing exceptional service, this is the opportunity for you!

What You'll Be Doing

• Troubleshoot & Resolve Issues: Diagnose and fix hardware and software problems on a variety of devices, ensuring smooth operation for both personal and professional users.
• Protect & Clean Devices: Safeguard customer devices by removing viruses, malware, and other cybersecurity threats, keeping their systems running safely and efficiently.
• Device Setup & Support: Assist in setting up, configuring, and maintaining new computers, laptops, printers, and multi-functional devices for customers.
• Email & OS Assistance: Provide expert support for email setups, troubleshooting, and operating system issues, ensuring a seamless experience for users.
• Networking Help: Troubleshoot router setups, Wi-Fi connectivity issues, and optimize networking environments for better performance.
• Security Systems: Install and troubleshoot security camera systems, ensuring our customers' properties are always secure.
• Tech Recommendations: Offer recommendations for hardware, software, and system upgrades to improve customer productivity and technology experience.
• Stay Organized: Maintain accurate service records, communicate timelines and solutions clearly, and manage customer expectations effectively.
  
  

What We’re Looking For

• Tech Savvy: Strong knowledge of hardware, software, operating systems (especially Windows), and networking technologies.
• Problem-Solving Expert: You’re skilled at quickly identifying issues and delivering effective solutions with attention to detail.
• Customer-Focused Communicator: You thrive in customer-facing situations and excel in clear, professional communication.
• Time Management: You can prioritize tasks efficiently, ensuring timely resolutions without compromising quality.
• On-Site Support Ready: A valid driver’s license is required for occasional on-site visits to assist with more hands-on tech issues.
  
  

If you're excited about working in a fast-paced environment, love troubleshooting tech problems, and want to help people leverage technology to its fullest, we want to hear from you!

Apply Today

Visit: expresspros.com/stjosephmo or download the ExpressJobs app.

Call: 816-273-0038

In Person: 2620 North Belt Highway, Saint Joseph, MO 64506

Take the next step in your career and join a team that values your skills and passion for technology!

#stjosephmo