What are the responsibilities and job description for the Customer Service Rep Underwriter position at FBL Financial Group, Inc.?
Customer Service Representative Underwriter
***Will fill at the appropriate level based on experience***
Do you thrive in a work environment where you must multi-task and have strong organization skills? Are you a go-getter with high initiative, a positive attitude and strong customer service experience? Would you like a career where you can develop your skills and take advantage of new opportunities? If so, this could be a great opportunity for you!
Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We’re proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.
What You’ll Do: As a Customer Service Representative Underwriter, you will assure the continuous growth of the company by the selection of desirable personal lines business. You will assist agency staff in selecting and writing new business, as well as respond to underwriting questions and concerns from the agency force. These questions are answered via phone, email as well as workflow. Your duties will include re-underwriting existing business with the objective of modifying or eliminating undesirable risks in a manner that will promote the best interest of the company.
What It Takes to Join Our Team:
- High school diploma or equivalent plus at least 3 years of relevant work experience is preferred. Some insurance experience preferred.
- Progress towards industry education outlined in career development path is expected.
- Must have strong problem solving, analytical and organizational skills.
- Must keep up-to-date regarding state and federal compliance rules and regulations.
- Ability to work under pressure and shift priorities to achieve corporate and business unit goals. Must be able to meet deadlines.
- Ability to negotiate and cope with stressful situations.
- Strong computer skills are required in order to quickly learn our multiple systems.
- A valid driver’s license and satisfactory Motor Vehicle Records are required (some travel including overnight stays may be required.
- Strong customer service skills, including strong verbal and written communication skills. Ability to spend 30-40% of your day on the telephone, while spending the majority of your time at a desk.
If this sounds like you, apply today!
What We Offer You: When you’re on our team, you get more than a great paycheck. You’ll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement.
Farm Bureau....where the grass really IS greener! If you're interested in joining a company that appreciates its employees, provides growth and professional development opportunities, and offers great benefits, we invite you to apply today!
Work Authorization/Sponsorship: At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization. Applicants must be currently authorized to work in the United States on a full-time, permanent basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not considering candidates with OPT status.
