Reconciliation Specialist

Job Description

First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have over 60 locations and assets of $5 billion. We are a community bank at heart with international expertise, traditional values, and a forward-looking philosophy. Our employees have the experience and vision to meet the needs of savers, borrowers, and businesses in the 21st century. First American Bank can offer employees a level of visibility, career growth, and stability that is difficult to find in many larger corporations.

This hourly (non-exempt) position performs daily reconciliation activities and assists other department members.

DUTIES & RESPONSIBILITIES:

• Reconcile various General Ledger and DDA accounts.
• Process unposted items, incoming/outgoing returns, and ACH and Zelle disputes.
• Work with Bank and Commercial customer accounts on Positive Pay system.
• Contact specific First American Bank branches or outside banking institutions when appropriate.
• Maintain accurate files and prepare reports as needed.
• Handle all internal and external research as needed.
• Communicate daily with First American Bank employees and other financial institutions.
• Cross train in all Reconciliation area functions.
• Assist with special projects as needed.
• Conduct and complete additional assignments/projects as designated by management.

QUALIFICATIONS:

• High School diploma or equivalent required.
• Additional specialized courses or training preferred.
• Minimum of one year of previous banking experience required.
• Bank operations experience preferred.
• Knowledge of basic accounting principles preferred.
• Qualified military veterans are encouraged to apply.
• Must be professional, comfortable speaking with external and internal contacts with a demonstrated ability to tailor the message appropriately to the audience and situation effectively.
• Demonstrated ability to convey thoughts and ideas effectively and succinctly via written formats, including emails, letters, and electronic platforms. Maintain professional standards relating to spelling and grammar.
• Maintain credibility through professional demeanor, appearance, and presence by modeling standards appropriate to our environment and industry.
• Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach.
• Use sound professional judgment to balance the interests of the organization and customer, understanding and using available resources to mitigate risks.
• Proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports.
• Experience utilizing Xperience (Jack Henry Silverlake) on-line host system preferred.
• Demonstrated ability to learn new systems and applications, as well as the ability to understand, adapt and adjust responsibilities/workflows as a result of system upgrades.
• Occasional travel to other First American Bank locations, Bank functions, and training facilities may be required.
• Typical schedule is Monday through Friday 8:00 a.m. to 5:00 p.m. Additional hours may be required depending upon business need.
• Punctuality is required to maintain First American Bank’s customer service standards.