Demo

Loan Servicing Specialist I

First Financial Federal Credit Union of Maryland
Sparks Glencoe, MD Full Time
POSTED ON 1/16/2025 CLOSED ON 2/7/2025

What are the responsibilities and job description for the Loan Servicing Specialist I position at First Financial Federal Credit Union of Maryland?

 

 
First Financial Federal Credit Union

Job Description

 

Job Title: Loan Servicing Specialist I, II

Department: Lending

Reports To: Loan Servicing Manager

Salary Grade(s): 6, 7

EEO-1 Job Class:  5 - Administrative Support Workers 

FLSA Status:  Non-exempt

Full-time

Part-time 

Temporary 

Location:  Admin Center 

Telework Work Possible (if checked) 

Important: See Telework Policy for Additional Criteria

 

Function:

 

Supports the lending function in all consumer and real estate loan products.  Responsible for a variety of job tasks related to the post settlement servicing of loans.

 

 

Position Requirements:

 

EXPERIENCE: Based on level; ranges from one year to six years of similar or related experience.

  • Loan Servicing Specialist I: 0-2 years 
  • Loan Servicing Specialist II: 2-4 years of experience 

 

EDUCATION: High school diploma or GED equivalent. 

 

An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

      

 

Duties:

 

Loan Servicing Specialist I & II 

  • Respond to Member loan file maintenance requests. Research member questions and/or discrepancies, performs necessary adjustments, communicate decisions to Member. This can include, but is not limited to: payment method, frequency, or amount changes; adding or removing payment protection, and processing payment skips.
  • Cross collaborates with related lending units in all aspects of loan servicing, including Branch Offices, Loan Call Center, and Real Estate & Consumer Loan Fulfillment.
  • Responsible for knowledge and adherence to all loan servicing policies and procedures.
  • Maintain production, quality, and service standards for lending.
  • Monitoring collateral title tracking reports to ensure proper lien placement. Work with Members, automobile dealerships, financial institutions, government agencies, and state/county courthouses to file and correct titling issues.
  • Monitor closed loan reports to process collateral lien releases in a timely manner.
  • Provide notary services for Credit Union documents
  • Work with third party vendors to process claims and correct errors.
  • Assist in preparation of loan payoff statements as requested.
  • Use of Customer Relationship Manager (CRM) & DocuSign to efficiently process Member requests and document corrections
  • Responsible for entering accurate action notes and data integrity when performing loan file maintenance on existing accounts.
  • Make corrections and update credit reports as needed. Process disputes and corrections via E-Oscar. 
  • Assists in the achievement of Lending Department and Credit Union Strategic Plan Goals.


Adheres to regulations and organizational policies, maintaining awareness and knowledge required to perform the duties of the position including all aspects of the Bank Secrecy Act, Fair Lending, and Information Security.

 

Perform other assigned duties of similar scope and complexity.

 

 

Equal Opportunity Employment

 

First Financial of Maryland Federal Credit Union is an Equal Opportunity employer with a strong commitment to hiring for our mission and diversifying our staff.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, marital status, protected veteran status or any other factor protected by law.

 

Loan Servicing Representative
Dominion Financial Services -
Baltimore, MD
Entry Level Loan Servicing ($20/hr W2)
Lenmar Consulting Inc -
Baltimore, MD
Loan Application Specialist
The Dominion Group -
Baltimore, MD

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Loan Servicing Specialist I?

Sign up to receive alerts about other jobs on the Loan Servicing Specialist I career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$35,994 - $46,615
Income Estimation: 
$42,524 - $54,094
Income Estimation: 
$41,344 - $53,285
Income Estimation: 
$35,994 - $46,615
Income Estimation: 
$42,524 - $54,094
Income Estimation: 
$41,344 - $53,285
Income Estimation: 
$48,514 - $65,011
Income Estimation: 
$62,792 - $92,726
Income Estimation: 
$41,344 - $53,285
Income Estimation: 
$48,050 - $64,197
Income Estimation: 
$48,514 - $65,011

Sign up to receive alerts about other jobs with skills like those required for the Loan Servicing Specialist I.

Click the checkbox next to the jobs that you are interested in.

  • Loan Servicing Skill

    • Income Estimation: $48,514 - $65,011
    • Income Estimation: $62,792 - $92,726
  • Payment Processing Skill

    • Income Estimation: $54,266 - $68,729
    • Income Estimation: $50,953 - $66,068
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at First Financial Federal Credit Union of Maryland

First Financial Federal Credit Union of Maryland
Hired Organization Address Sparks Glencoe, MD Full Time
First Financial Federal Credit Union Job Description Job Title: Member Services Representative I, II, III Department: Me...
First Financial Federal Credit Union of Maryland
Hired Organization Address Owings Mills, MD Full Time
Job Description Job Description First Financial Federal Credit UnionJob Description Job Title : Financial Services Repre...
First Financial Federal Credit Union of Maryland
Hired Organization Address MD Full Time
Job Description Job Description First Financial Federal Credit UnionJob Description Job Title : Financial Services Repre...
First Financial Federal Credit Union of Maryland
Hired Organization Address Sparks Glencoe, MD Full Time
Job Overview The ideal candidate will be responsible for developing and implementing effective marketing strategies to p...

Not the job you're looking for? Here are some other Loan Servicing Specialist I jobs in the Sparks Glencoe, MD area that may be a better fit.

Loan Servicing Specialist

Queenstown Bank of Maryland., Queenstown, MD

Loan Servicing Representative I

Restore Hyper Wellness, Glen Burnie, MD

AI Assistant is available now!

Feel free to start your new journey!