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Quality Assurance and Product Fulfillment Coordinator

FOODMatch, Inc.
New York, NY Full Time
POSTED ON 3/12/2025 CLOSED ON 4/5/2025

What are the responsibilities and job description for the Quality Assurance and Product Fulfillment Coordinator position at FOODMatch, Inc.?

Come join a growing team! FOODMatch is searching for a Quality Assurance and Product Fulfillment Coordinator to join our QA team.

FOODMatch is a producer and importer of Mediterranean specialty foods with a focus on olives, antipasti, and ingredients. Founded in 1996, FOODMatch is a producer and importer of Mediterranean specialty foods with a distinct expertise in traditionally and responsibly crafted olives, antipasti, spreads, sauces, and ingredients. FOODMatch plays an integral role in ensuring the quality of our products. The FOODMatch difference begins in the fields and groves. We are vertically integrated with our partners to ensure that each step along the production chain is completed to meticulous standards: from irrigation and pruning, to harvesting, sorting and stuffing by hand, to expertly curing and preserving, we ensure each ingredient delivers its natural flavor, color, and texture. Simply put, no detail is spared.

Through the hands of our growers we create great tasting, responsibly produced, authentic foods that nurture community and enhance your quality of life.

Summary
The QA Product Coordinator is a member of the Quality Assurance Team and is responsible for assisting with various tasks within the department; including creating custom packages of specialty food samples to support our national sales team in securing new business, overseeing the review of all product samples entering the FM office, (existing and potential products), and assisting the New Product Team with product analysis.

Essential Functions

PRODUCT SAMPLE REQUEST PRODUCTION

  • Prepares product samples by hand, (average of 200 cups per day/ 3 days per week)
  • Packages and labels product samples as needed for shipping

QUALITY ASSURANCE AND FOOD SAFETY OF PRODUCTS

  • Works with the Quality Assurance team to select appropriate product LOTS for sampling
  • Conducts formal organoleptic review (tasting the products) to confirm they are within the approved quality specification
  • Maintains log of all product lots opened for sampling, including quality evaluation and comments
  • Cleans and sanitizes sample production area and utensils per SSOP protocol; maintaining appropriate records
  • Assists QA Team with implementation and management of HACCP/SSOP/GMP for Sampling Dept.

MANAGES PRODUCT TESTING PROGRAM

  • Sets up, participates in, and documents review/tasting of potential/competitive products
  • Tests first shipment of new products against specifications
  • Conducts in-house shelf life studies

Other Duties

  • Visits warehouse in NJ to pick-up product and assist with special projects as needed
  • Assists New Product Development and QA Team with various projects as needed

Background Requirements

  • College degree preferred
  • Prior experience as a restaurant expediter, foodservice employee or fulfillment specialist is preferred
  • HACCP certification and/or Food Handler’s License preferred

Skill & Ability Requirements

  • Extremely organized with excellent attention to detail
  • Comfortable handling firm, daily deadlines
  • Able to move and lift up to 40 lbs.
  • Proficiency in Excel preferred
  • Able to quickly adjust priorities and handle unexpected & time sensitive requests
  • Work well independently and be a self-motivated individual who takes pride in doing good work
  • To truly succeed at FOODMatch, you need to have a passion for food. The successful candidate will be eager to learn the intricacies and unique attributes of our product line

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to Commute:

  • New York, NY 10018 (Required)

Work Location: In person

Salary : $70,000

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