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Wilderness Outside Service Attendant

Fortune Bay Resort Casino
Tower, MN Full Time
POSTED ON 3/17/2025 CLOSED ON 4/4/2025

What are the responsibilities and job description for the Wilderness Outside Service Attendant position at Fortune Bay Resort Casino?

JOB SUMMARY:

Participates in all activities related to outside guest services. Activities may include serving as a valet in the bag drop area, transporting golf bags from the parking lot and/or bag storage area to and from golf carts, cleaning clubs, staging and/or returning golf cars, performing practice range duties, cleaning and maintaining golf cars, etc. Responsibilities also include greeting and interacting with members/guests and providing information and/or assistance as appropriate.

DUTIES AND RESPONSIBILITIES:

The Outside Service Attendant will work under the supervision of the Wilderness General Manager and Assistant Golf Professional.

  • Bring carts from cart building to cart staging area. Ensure that carts are clean, operating properly and are properly equipped with towels, pencils, score cards, tees, sand/seed mix bottles, ice water, etc. Report any repair problems to the supervisor and mechanic. Properly log activity in cart log book.
  • Perform valet duties in the bag drop area including greeting and interacting with members/guests, removing golf bags from cars, and providing information, directions and/or assistance as appropriate.
  • Transport golf bags from the bag drop area or bag storage room and load onto assigned golf carts.
  • Greet golfers returning from the course, clean golf clubs, unload golf clubs from carts and assist with transporting and loading into vehicles or returning bags to the storage area as appropriate.
  • Return golf cars to the cart storage area. Remove towels, pencils, score cards, tees, trash, etc., from carts and save reusable items. Wash cart with pressure cleaner, park cart, connect charger cable & turn GPS off.
  • Perform practice range duties including transporting range balls to each end of range and filling appropriate containers, cleaning and maintaining the tee area, repositioning bag stands or barriers, removing trash from receptacles, refilling water jugs, operating the ball picker on the range, washing range balls, etc.
  • Perform other duties as appropriate.
  • Communicate effectively with other departments.

QUALIFICATIONS:

  • High school preferred.
  • No experience necessary
  • Demonstrated quality interpersonal communication skills.
  • Ability to efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including evenings/weekends.
  • Positive attitude, professional manner and appearance in all situations.

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