What are the responsibilities and job description for the Patient Care Coordinator position at Foundations Medical Center and IV Spa?
Job Summary
The Patient Care Coordinator plays a vital role in ensuring a seamless experience for patients within a healthcare setting and IV therapy spa. This position involves managing patient interactions, scheduling appointments, and providing essential administrative support. The ideal candidate will possess a strong understanding of medical terminology and have experience in a medical environment.
Responsibilities
- Greet patients and visitors warmly, ensuring a welcoming atmosphere.
- Schedule and confirm patient appointments, managing the calendar efficiently.
- Maintain accurate patient records and documentation in compliance with privacy regulations.
- Assist patients with inquiries regarding their care and membership options.
- Coordinate communication between patients and healthcare providers to facilitate optimal care.
- Process incoming calls, emails, and messages promptly and professionally.
- Support office operations by performing clerical tasks such as filing, data entry, and inventory management.
- Ensure the office environment is organized and conducive to patient care.
Skills
- Proficient in medical administrative support with a solid understanding of medical terminology.
- Experience working in a dental or medical office setting is highly desirable.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Attention to detail to ensure accuracy in patient records and scheduling.
- Ability to work collaboratively within a team while also being self-motivated.
This role is essential for enhancing patient satisfaction and ensuring that healthcare operations run smoothly. If you are passionate about providing exceptional patient care and have the necessary skills, we encourage you to apply.
Job Type: Part-time
Expected hours: 25 per week
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person