Spa Receptionist

Join our team! Are you ready to take the next big step in your hospitality career? Four Seasons Hotel Toronto is currently looking for a talented and dynamic Spa Receptionist who shares our passion for excellence and infuse enthusiasm into everything they do! The Spa Receptionist is responsible for proactively welcoming guests and dealing with all inquiries and being knowledgeable about treatments, products, services offered as well as pricing. The Spa Receptionist will also schedule treatments to maximize use of time within the treatment schedule and suggest/sell retail items. They will also ensure the ultimate spa guest experience. Job Requirements We are looking for an experienced customer service professional with a passion for service and hospitality. They will be a willing team player, accomplished multi-tasker, comfortable with computer systems and communicating over telephone and email. All candidates will have a warm and welcome smile and a positive attitude! This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays. Preferred qualifications & skills 1-2 years previous Receptionist experience in a high volume spa/health club operation, preferably within hospitality/hotel environment Exceptional communication skills and command of English language Additional language a definite asset for career growth Excellent working knowledge of computer systems Previous sales/retail experience is an asset Smart Serve Certification is an asset ABOUT FOUR SEASONS HOTELS & RESORTS Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. What to expect Paid time off, including vacation days, floating days, and sick days Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide Complimentary meal per shift in our employee dining room, OASIS Complimentary dry cleaning of uniforms Excellent Training and Development opportunities, including educational assistance, discounted eCornell courses, and access to complementary e-training Robust extended flex benefit plan through Manulife, including medical, HCSA, dental, vision, life insurance, virtual health care, EAP, DPSP/RRSP/TFSAs Monthly Employee Recognition celebrations and Bi-Annual Employee Parties... and more! Learn more about what it’s like to work for Four Seasons: http://jobs.fourseasons.com https://www.linkedin.com/company/four-seasons-hotels-and-resorts Learn more about Four Seasons Toronto on Social Media: Instagram: @FSToronto Twitter: @FSToronto Facebook: https://www.facebook.com/FourSeasonsHotelToronto/ We look forward to receiving your application! Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.