What are the responsibilities and job description for the Parts Manager position at Fremont Chevrolet Buick GMC?
Fremont Motor Companies is a progressive, growing company that is continually recruiting people who want to be part of a dynamic, synergistic team. Fremont Motors continuously works toward the goal of improvement in providing service to our customers, and we understand that our employees are the most vital asset in the organization
Benefits
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Group Health Insurance Plan
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401(K) Plan plus Match
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Employee Discounts on Parts and Services
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Employee Discounts on New and Used Vehicles
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Paid Training
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Paid Time Off
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Holiday Pay
Technician Specific Benefits
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Relocation assistance available for qualified candidates
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Uniforms provided
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Work environment OSHA certified to current Air Quality Standards
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Highly productive shop
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Career advancement opportunities, promote from within
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Continued education, manufacturer hands on and web based training
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Clean and professional work environment
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Apprenticeship program
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Competitive wages
Responsibilities
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Oversee the parts department, retail and wholesale customers.
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Accomplish objectives through the use of proper purchasing procedures and inventory control.
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Manage the parts inventory and track all expenses.
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Work with the Service Manager to ensure parts are in-stock or ordered in a timely manner as needed for all scheduled repairs.
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Effectively train and supervise all parts counter associates to meet department and company goals; supervise stock order procedures.
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Handle and resolve customer complaints courteously and professionally.
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Keep up-to-date on manufacturer warranty, policy, and return procedures.
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Knowledge and compliance with the federal, state, and local regulations that affect the operation of the parts department.
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Ensure that all employees follow their assigned work schedules and adhere to the absenteeism, reporting and tardiness policy.
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Forecast goals and objectives for the department and strive to meet them.
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Hire, train, motivate, counsel and monitor the performance of all parts department staff.
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Ensure that incoming inventory is stocked in the correct location.
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Maintain a balanced inventory consistent with the requirements of the defined areas.
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Accurately price parts and accessories using the proper pricing source and keep the computer system up to date.
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Enforce safety requirements.
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Demonstrate behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.
Qualifications
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At least 2 years of related experience in an automotive parts management position preferred
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At least 2 years of sales experience preferred
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Excellent customer service skills
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Professional appearance and work ethic
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Ability to work well in a process driven environment
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High school diploma or equivalent
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Strong customer service skills are a must
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Detail oriented and organized
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Valid driver's license and clean driving record
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Willing to submit to pre-employment drug screen and background check
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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