What are the responsibilities and job description for the Credit Card Specialist position at German American?
Job Title: Credit Card Specialist
Summary of Duties
We are looking for a motivated, forward thinking individual like you to drive the future of our business in the communities we serve. As a Credit Card Specialist, you will experience all aspects of German American Bank's culture and values while working with internal and external customers on issues that impact our business. You will assist customers with all aspects involved with their credit card accounts.
What You'll Do:
- Day in the Life - Your focus will be supporting our internal and external customers in a variety of ways including answering incoming calls to/from all German American locations, verifying account information, placing card orders, working potential fraud cases, adding appropriate codes to accounts for traveling, troubleshooting issues and more.
What it Takes:
- Ability to travel for early career training purposes
- Ability to: communicate effectively (written and verbally), maintain confidentiality, work with speed and accuracy, grasp technical information quickly, and work independently and as a team member.
Bonus Points:
- Previous customer service experience in a professional setting
- Bilingual/Multilingual
- Knowledge of Banking
- Attention to detail and ability to work well in teams and individually.
- Proficiency in Microsoft Word and Excel
What we can offer you:
- Flexible working location: Jasper, IN or Evansville, IN
- Medical, dental, vision, STD, LTD, Life insurance, etc.
- 17 days paid time off, 11 paid holidays and bereavement leave
- Education assistance Program
- Paid family bonding leave
- Wellness benefits
- Life event coverage
- Service awards
- Financial benefits including 401(k) match, stock purchase plan and more
- Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping.
- Logo wear discounts
- Free checking account, checks and discounted bank services
This position may be located at either;
1311 West 12th Ave., Jasper, IN 47546 USA
4424 Vogel Rd, Evansville, IN 47715 USA
About Us:
German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction
German American Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability or any other category protected by law.
