Remote Bilingual Care Manager (Hybrid) | WFH

Job Overview

Join our esteemed organization as a Bilingual Care Manager (English/Mandarin) in a hybrid role that combines the flexibility of remote work with essential in-person responsibilities. Our mission is to create a significant impact on the lives of individuals and families, and we are on the lookout for a compassionate and dedicated professional to help us achieve this goal.

Key Responsibilities

• Establish and nurture trusting relationships with caregivers while working closely with service providers to address client needs.
• Conduct comprehensive assessments of clients’ medical, social, educational, and psychological requirements to formulate personalized care plans.
• Develop and execute holistic care plans that cater to the distinct circumstances of each client.
• Supervise and coordinate the delivery of services, ensuring optimal resource allocation.
• Conduct in-person interactions and deliver a minimum of two client-centered health home services monthly.
• Accurately document all activities and adhere to quality assurance standards.
• Engage in ongoing training sessions, staff meetings, and in-service programs to maintain a high level of readiness and knowledge.
• Address quality assurance feedback promptly to improve service delivery.
  
  

Required Skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with electronic health record systems.
• Exceptional communication, organizational, and time management abilities.
• Capacity to manage a caseload of approximately 20 clients.
• Bilingual proficiency in Mandarin and English is essential.
  
  

Qualifications

• A Bachelor’s degree in Psychology, Sociology, Social Work, Human Services, or a related discipline.
• A minimum of two years of experience in case management or medical-focused care coordination.
• A valid New York State ID or driver’s license with the ability to travel locally.
• Commitment to working in-person at our Manhattan office during the training period, with weekly staff meetings.
  
  

Career Growth Opportunities

Our organization is dedicated to fostering professional development and continuous learning. You will have the opportunity to enhance your skills through regular training and collaborative staff meetings while advancing your career in a supportive environment.

Company Culture And Values

We pride ourselves on cultivating a culture of compassion and collaboration, where every team member is valued and encouraged to contribute to the well-being of clients. We believe in the importance of teamwork and collective growth, creating a positive impact on the community we serve.

Compensation And Benefits

• Competitive salary based on experience.
• Comprehensive health insurance.
• Generous paid time off.
• Retirement plan options to ensure financial security.
  
  

If you are ready to leverage your expertise and compassion within a dynamic team, we invite you to apply and join us in our mission to make a difference in the lives of children and families.

Employment Type: Full-Time