Remote Strategic Growth Partner | WFH

Job Overview

We are seeking an enthusiastic Strategic Growth Partner to enhance our Customer Growth & Experience team. In this role, you will play a pivotal part in fostering long-term growth and value for our key enterprise clients by aligning their strategic objectives with our innovative capabilities.

Key Responsibilities

• Cultivate and sustain robust, long-term relationships with senior stakeholders within client organizations, acting as the primary liaison for strategic initiatives and a trusted advisor to leadership.
• Engage directly with clients by becoming embedded in their operations, attending meetings, and participating actively in strategic planning and decision-making processes.
• Drive collaboration across various departments to ensure that customer objectives are in alignment with our value proposition.
• Identify intersections between client goals and our offerings to develop customized solutions that enhance efficiency and foster long-term growth.
• Transform clients’ strategic directions into actionable initiatives, prioritizing objectives based on their potential impact and feasibility.
• Analyze and monitor program performance through key performance indicators (KPIs), uncovering trends, and proposing strategies for improvement.
• Deliver actionable insights that bolster client growth, operational efficiency, and return on investment.
• Spearhead the design and presentation of tailored solutions that demonstrate alignment with clients' strategic goals.
• Collaborate with internal teams to ensure the seamless execution of client-centric solutions and uphold our service commitments.
  
  

Required Skills

• Exceptional relationship management and development skills.
• Strong communication and presentation abilities.
• Proficient analytical skills for making data-driven decisions.
• Proven experience in designing and implementing customized solutions.
• Capacity to work collaboratively across all organizational levels.
• Expertise in translating data into actionable insights.
  
  

Qualifications

• Bachelor's degree in Business, Supply Chain, or a related field (MBA or Master's preferred).
• Minimum of 5 years of experience in customer success, account management, or consulting within the supply chain, logistics, or SaaS sectors.
• Demonstrated success in managing multifaceted client relationships and supporting long-term growth.
• Strong interpersonal skills with the ability to navigate and engage across various organizational levels.
• Proven analytical capabilities, including the ability to transform data into actionable recommendations.
  
  

Career Growth Opportunities

Our organization is committed to nurturing talent and providing pathways for professional development, fostering an environment where you can enhance your skills and advance in your career.

Company Culture And Values

We pride ourselves on a casual, yet professional work environment that encourages creativity, collaboration, and strong relationships both within our teams and with our clients.

Compensation And Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness insurance.
• Company-paid life insurance and short-term and long-term disability benefits.
• 4% 401(k) matching with immediate vesting.
• Flexible, uncapped paid time off (PTO).
• Generous holiday policy to ensure work-life balance.
• Access to a vibrant office culture with amenities such as standing desks, recreational games, and a stocked kitchen.
  
  

Remote Work Policy

This position offers flexibility for remote work; however, occasional travel to our headquarters for onboarding and other essential meetings is required.

Employment Type: Full-Time