What are the responsibilities and job description for the Bilingual Receptionist/Office Assistant position at Gleason Law Offices, PC?
Job Overview
We are seeking a dedicated and professional Bilingual Receptionist to join our team. This role is essential in providing exceptional customer service and ensuring smooth operations at the front desk. The ideal candidate will possess strong communication skills in both English and another language, along with a friendly demeanor and a commitment to helping others.
Responsibilities
- Greet and assist visitors in a warm and welcoming manner.
- Manage incoming calls, directing them to the appropriate personnel while maintaining phone etiquette.
- Schedule appointments and manage calendars efficiently.
- Maintain accurate records and perform clerical tasks as needed.
- Handle front desk operations, ensuring a tidy and organized reception area.
- Proofread documents for accuracy before distribution.
- Assist with customer inquiries, providing information and support as necessary.
- Operate phone systems effectively to manage calls and messages.
Skills
- Strong time management skills to prioritize tasks effectively.
- Excellent phone etiquette to create a positive impression on callers.
- Proficiency in typing for efficient documentation and communication.
- Previous experience in front desk operations or customer service roles is preferred.
- Familiarity with clerical duties such as filing, data entry, and record keeping.
- Ability to operate phone systems with ease for effective communication.
- Attention to detail for proofreading documents accurately.
Join our team as a Bilingual Receptionist where your skills will contribute significantly to our customer experience and overall operational success.
Job Type: Full-time
Pay: $19.65 - $20.50 per hour
Expected hours: 37.5 per week
Schedule:
- 8 hour shift
People with a criminal record are encouraged to apply
Ability to Commute:
- Haverhill, MA 01830 (Required)
Ability to Relocate:
- Haverhill, MA 01830: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $21