What are the responsibilities and job description for the Veterinary Client Service Representative Supervisor position at Gold Coast Center for Veterinary Care?
Description
Are you passionate about animals and skilled in delivering exceptional client service? Join Gold Coast Center for Veterinary Care as a Veterinary Client Service Representative Supervisor, where your leadership will help us provide top-notch care for pets and their owners in a friendly, fast-paced environment.
Some of the responsibilities you will own in this role:
-
Client Service Relations: Provide exceptional customer service, resolve minor client issues, and foster a welcoming atmosphere.
Team Management: Manage desk staff schedules and coverage, delegate daily/weekly tasks, and mentor the team for continuous growth.
Administrative Duties:- Proficiently utilize Practice Information Management Systems (PIMS) to set up accounts, schedule appointments, and update records.
- Contact other hospitals for medical records and coordinate with insurance companies for preapprovals.
- Review accounts receivable (AR) reports and collect payments from clients.
- Operational Support: Multitask effectively, ensuring seamless front desk operations while handling client interactions.
Preferred Qualifications
- Previous experience in a veterinary clinic or similar environment.
- Proficiency in PIMS software and other computer systems.
- Demonstrated ability to manage and lead a team.
- Strong multitasking and organizational skills.
- Excellent interpersonal and communication skills.
Benefits
- Paid time off
- Health insurance
- Dental Insurance
- Vision insurance
- Employee discounts
- Flexible schedules
- 401K with company match
- Training and Career development
About Gold Coast Center for Veterinary Care
Gold Coast Center for Veterinary Care is a state-of-the-art specialty center for the Long Island, NY area. We currently offer specialty services in the following fields: Cardiology, Clinical Pathology, Advanced Dentistry, Emergency & Critical Care, HD CT Imaging, Integrative Medicine, Internal Medicine, Oncology, Rehabilitation, Reproduction, and Specialty Surgery. Our specialty team is composed of board-certified specialists and colleagues in their respective services. We utilize the most advanced diagnostic equipment and techniques available in order to provide the most comprehensive level of care.
Gold Coast Center for Veterinary Care is an exceptional and supportive environment in which to practice excellent medicine, grow professionally and work alongside great colleagues. We are passionate about pets and have 6 locations staffed with experienced veterinarians, technicians, specialists, and rehabilitation professionals. We are a part of the West Hills Animal Hospital family of practices, with 5 other additional hospitals, including:
Gold Coast Center for Veterinary Care is an exceptional and supportive environment in which to practice excellent medicine, grow professionally and work alongside great colleagues. We are passionate about pets and have 6 locations staffed with experienced veterinarians, technicians, specialists, and rehabilitation professionals. We are a part of the West Hills Animal Hospital family of practices, with 5 other additional hospitals, including:
- West Hills Animal Hospital & Emergency Center, a 24/7 animal hospital
- Oyster Bay Animal Hospital
- Locust Valley Veterinary Clinic
- Court Square Animal Hospital
- West Hills North Veterinary Clinic
Equal Opportunity Employer Policy
Gold Coast Center for Veterinary Care is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
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