What are the responsibilities and job description for the Secretary position at Guthrie?
Position Summary : The incumbent shall be responsible for providing secretarial support to all rehab staff. The incumbent shall also demonstrate accountability for and contribution to development of departmental initiatives, including to but not limited to all EPIC PARC related patient registration, collections, scheduling, insurance verification, quality improvement, problem solving, and productivity enhancement.
Education, License & Cert :
The incumbent shall, at a minimum, have a high school diploma or equivalent GED.
Experience :
The incumbent shall have experience in working as a secretary with patients and / or customers. Possessing excellent people skills is necessary.
Computer skills required. Familiarity with EPIC system preferred. Knowledge of Medical Terminology preferred.
Essential Functions :
1. Communicate and demonstrate a professional image / attitude for patients, families, clients, coworkers, and others.
2. Coordinate therapist / nurse / physician schedules to ensure appropriate caseloads. Schedule patients according to his / her individual needs while providing ample evaluation and / or treatment time for therapist.
3. Manage all calls and messages entering the department. Coordinate all incoming and outgoing mail for the department.
4. Verify insurance prior to evaluation for all; provide information required to insurance for additional patient visits and manage work queues regarding payment for patient care and incoming referrals.
Assists in compiling financial, statistical data and reports as assigned. Collect co pays and prior balances due.
5. Manage electronic medical record (EMR) chart for all appropriate paperwork for documentation including signed Plan of Cares.
Scanning information into EMR that is not received electronically. Anticipates and assists staff needs by gathering records, reports, correspondence, or other specific information as appropriate.
6. Order departmental supplies as needed and prepares various documents as required. Composes correspondence and disseminates to appropriate individuals.
7. Complete scheduling and registration process for all supported outpatient departments.
8. Demonstrates effective time management by prioritizing workload and maintains flexibility to handle urgent requests as they arise.
Other Duties :
for this position is sometimes required.
2. Participation in community and employee engagement activities is required.
3. It is understood that this description is not intended to be all inclusive and that other duties may be assigned as necessary in the performance of this position.
Last updated : 2024-10-29
