What are the responsibilities and job description for the Front of House Team Member position at Happy Fish?
Overview
We are seeking a dedicated and enthusiastic Front of House Team Member to join our dynamic team. This role is essential in providing exceptional customer service and ensuring a positive dining experience for our guests. As a Front of House Team Member, you will be responsible for various tasks that contribute to the smooth operation of our restaurant, including expediting food orders, order taking, supporting bartenders, and maintaining cleanliness in the front-of-house area.
Responsibilities
- Greet customers warmly and provide excellent customer service throughout their dining experience.
- Take customer orders accurately and efficiently using the Toast POS system.
- Ensuring quality and presentation of food items.
- Maintain cleanliness and sanitation of the front-of-house area, including tables, counters, and restrooms.
- Handle cash register transactions with accuracy, including processing payments and providing change.
- Assist in managing inventory levels by restocking supplies as needed.
- Collaborate with kitchen staff to ensure timely delivery of orders.
- Address customer inquiries and resolve any issues promptly to enhance guest satisfaction.
Experience
- Previous experience in the food industry or a quick-service fast food restaurant is preferred but not required.
- Familiarity with food preparation techniques and sanitation practices is a plus.
- Strong customer service skills with the ability to communicate effectively with guests and team members.
- Basic math skills for handling cash register transactions accurately.
- Experience using point-of-sale systems such as Toast POS is advantageous but not mandatory.
Join us in creating memorable experiences for our guests while being part of a supportive team environment!
Job Types: Full-time, Part-time
Pay: $14.00 - $26.00 per hour
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $14 - $26