Sales Operations Manager

Operations Manager 5 (Business Operations Coordinator)

Ridgefield Park, NJ (Hybrid, 4 days on office, 1 day WFH/remote)

12 Months Contract

Summary:

• The main function of an operations manager is ensuring that the different departments in the company follow through with the plans and devises he/she makes for the business's success.

Responsibilities:

• Direct the activities of the various departments in the company and is concerned with pricing, sales, production and distribution of the company's products.
• Responsible for managing the employees, creating their work schedules and distributing their duties.
• Determine employment requirements as well as interviews and hires prospective employees.
• An operations manager also trains the newly hired employees.
• Manage all the activities that are associated with the production of the products the company offers.
• Responsible for managing the performance of the employees such as sales promotions, coordinating with different division leads, planning the layout and design of the store, and setting the prices and credit terms, as well as identifies goods and services to be sold.
• Supervise the remodeling of current the amenities and represent the company during client meetings and negotiations.
• Handle problems in a calm and collected manner, even when under pressure.

Skills:

• Microsoft office, Word, Excel
• Excellent organization and mathematical skills
• Familiarity with Windows-based computer programs a must

Education/Experience:

• Bachelor's Degree in business or related field
• Experience with payroll processing and wage attachment
• 10 years of Experience

KEY RESPONSIBILITES/REQUIREMENTS:

• Dynamic and results-oriented Business Operations Coordinator to support our indirect channel sales team. This role is pivotal in driving operational efficiency, providing actionable insights, project managing strategic initiatives, and a deep understanding of the telecommunications industry. The ideal candidate will be comfortable working with large datasets, managing multiple projects, and collaborating with cross-functional teams.

Responsibilities:

• Indirect Channel Sales Support:
• Provide administrative and operational support to the Indirect Channel sales team.
• Assist with sales forecasting and pipeline management
• Track and analyze key performance indicators (KPIs) to identify trends and opportunities.

Data Analytics:

• Analyze sales and marketing programs to extract meaningful insights.
• Develop and maintain data dashboards and reports to track performance of indirect channel programs.
• Use data to identify areas for improvement and inform strategic decision-making.

System Entry:

• Accurately input and maintain data in various systems and databases.
• Ensure data integrity and consistency across all systems.

Project Management:

• Manage and coordinate various projects, from initiation to completion.
• Develop project plans, track progress, and identify potential risks.
• Collaborate with cross-functional teams to ensure project success.

Budget Management:

• Assist with budget planning, tracking, and analysis.
• Monitor expenses and identify cost-saving opportunities.

Post-Program Support:

• Collect, analyze, and report on post-program data and insights.
• Identify key learnings and recommendations for future programs.

Process Improvement:

• Continuously identify opportunities to streamline and improve processes.
• Implement process improvements to increase efficiency and reduce errors.

Qualifications

• Experience in the telecommunications industry.
• 10 years of experience in business operations, data analytics, or a related field.
• Proven ability to analyze complex data sets and derive actionable insights.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Proficiency in data visualization tools (e.g., Tableau, Power BI).
• Advanced proficiency in Microsoft Excel and PowerPoint.
• Excellent communication and presentation skills.
• Strong analytical and problem-solving skills.
• Detail-oriented with a high degree of accuracy.
• Ability to work independently and as part of a team.
• highly confidential- not to be shared

Top skills:

• Project Management, Data Analytics and Reporting, Account Management