What are the responsibilities and job description for the Support Staff - TRMARC position at HEALTH SOLUTIONS?
Job Details
Description
Health Solutions is a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community.
We’re looking for a full-time Support Staff to work at our various Health Solutions Outpatient Offices in Trinidad.
Work Schedule: Will vary Monday-Friday depending on coverage needs.
What You’ll Be Doing
As a member of the Support Staff in Trinidad, you would be working in a fast-paced behavioral healthcare and addiction recovery practice. Creating and sustaining positive, compassionate interactions with clients and co-workers, and providing high quality service will be central to the work you do. Your attention to detail and problem-solving skills will be important to your responsibilities.
Responsibilities: Under the supervision of the Director of Healthcare Services or designee, the Support Staff will:
- Covers front desk reception area;
- Operates switchboard/reception phone;
- Types daily reports, correspondence, progress notes & related material;
- Schedules as well as reschedules appointments for clients who request changes or cancellations;
- Processes Release of Information requests;
- Insurance verification;
- Balances cash drawer/box;
- Maintains the client’s electronic health records as needed;
- Completes clinical department’s job requests as needed;
- Covers for co-workers on breaks and lunches; Works hours that cover agency hours (hours may vary by location and programmatic needs);
- Performs other job-related duties as assigned by supervisor/director.
- Physical requirements include the following
- Requires standing, sitting, driving, and walking for prolonged periods of time
- Occasionally lifts and carries items up to 20 pounds
- Requires working under stress in emergency situations
- Occasional exposure to communicable diseases and bodily fluids
- Frequently operates a computer and other office equipment to enter, manage or look up data
- Consistently communicates with patients.
- Requires occasional driving in adverse weather conditions
What You’ll Like About Us
- Competitive pay. $18.10 an hour
- Generous benefits package. For most positions, includes paid holidays, generous PTO, Subsidized YMCA membership, tuition reimbursement, retirement 403(b), and FSA
- Insurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available.
- EAP, Teladoc, LifeLock, Direct Path, Life and AD&D
- Additional Insurance: FSA, Voluntary Life, Allstate Voluntary benefits
- Employee recognitions and celebrations
- Warm and friendly work environment in which staff respect and learn from one another
Qualifications
What We’re Looking For—The Must-Haves
- High school diploma or GED equivalent
- One year of reception experience, including basic computer and keyboarding skills
- Excellent interpersonal relationship skills
- Demonstrated flexibility
- Colorado driver’s license and access to reliable transportation during work hours
What We’d Like to See in You—The Nice-to-Haves
- Medical support experience
- Spanish language skills
Health Solutions expects all staff to
- Adapt to change in the workplace and use change as an opportunity for innovation and creativity;
- Take ownership of problems, brainstorm problem resolutions, and use sound judgment in selecting solutions to problems, and demonstrate consistent follow through;
- Possess the job knowledge and skills to perform the fundamental job functions, and assume greater responsibility over time regarding the scope of work;
- Inspire and model collaborative teamwork; and
- Demonstrate accommodation, politeness, helpfulness, trust building, appropriate boundaries, and flexibility in customer service.
Open until 4/20/2024 EOE, M/F
Salary : $18
