What are the responsibilities and job description for the Front Desk Receptionist position at Hilton Garden Inn Abilene?
Company Overview
Hilton Garden Inn Hotel is a leading name in the hospitality industry, dedicated to providing exceptional service and comfort to our guests. Our commitment to quality and customer satisfaction sets us apart, creating memorable experiences for travelers.
Summary
We are seeking a Front Desk Receptionist to join our team at Hilton Garden Inn Hotel. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and efficient check-in process. Your contributions will be vital in maintaining our reputation for outstanding service.
Responsibilities
- Greet and check in guests in a friendly and professional manner.
- Manage phone systems to handle inquiries and reservations efficiently.
- Maintain accurate records of guest information and bookings.
- Assist with calendar management for appointments and events.
- Provide administrative support as needed, including filing and data entry.
- Respond promptly to guest requests and resolve any issues that arise.
Requirements
- Proven experience in a front desk or customer service role is preferred.
- Strong computer literacy with proficiency in office software.
- Excellent time management skills to handle multiple tasks effectively.
- Familiarity with phone systems and administrative procedures is beneficial.
If you are passionate about hospitality and have the skills to create memorable experiences for guests, we invite you to apply today to join our dynamic team at Hilton Garden Inn Hotel!
Job Types: Full-time, Part-time
Pay: $13.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Morning shift
Ability to Commute:
- Abilene, TX 79606 (Required)
Ability to Relocate:
- Abilene, TX 79606: Relocate before starting work (Required)
Work Location: In person
Salary : $13