What are the responsibilities and job description for the IT Support Specialist position at Hire Options, Inc.?
Law firm is seeking a contract Help Desk Specialist I or II to assist their Los Angeles office. This is a month long contract position beginning immediately.
Responsibilities
Pay Rate: $30-35/hr
Responsibilities
- Provide first and second-level technical support for hardware and software issues to users in office
- Application testing
- Manage tickets escalated from the Help Desk ticketing system; follow up with users affected
- Set-up audio/visual and other presentation needs
- Bachelor's degree required
- At least 3 years of IT Help Desk experience in non profit or corporate services required; law firm experience highly preferred.
- MS Office 365
- MS Outlook
- NetDocs
- Litera Compare
- Laptop Computers
- Smartphone devices (Apple, Android)
- Printers – Xerox
Pay Rate: $30-35/hr
Salary : $30 - $35
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