What are the responsibilities and job description for the Scheduling Manager position at Home Instead?
Overview
We are seeking a dedicated Scheduling Manager to join our team. The ideal candidate will have a strong medical administrative support background and excellent phone etiquette. If you are organized, detail-oriented, and thrive in a fast-paced environment, we want to hear from you!
Responsibilities
- Coordinate and manage new client appointments efficiently
- Utilize medical terminology accurately
- Oversee scheduling operations within the office
- Ensure smooth communication between staff, clients, families and healthcare providers
- Maintain an organized schedule for optimal client needs
- Handle phone duties and provide exceptional customer service
- Collaborate with the administrative team to streamline scheduling processes
- Provide rotating on-call responsibilities and support for the operation.
Requirements
- Proficiency with office procedures and protocols
- Experience with employment law environments or in a similar role is advantageous
- Strong knowledge of scheduling software practices
- Excellent phone etiquette and communication skills
- Ability to multitask and prioritize tasks effectively
-Must have a valid Drivers License, proof of Auto Ins., and a reliable car
- Must have three years minimum experience in staffing support
- Familiarity working with various software platforms to perform other duties within the office
Other skills needed
- Have the ability to identify problems, gather information, analyze, and develop alternative resolutions and final recommendations.
- Use a team approach in recruitment, selection, training, development, promotion, and compensation of personnel.
- May perform other activities in multiple human resources areas.
- Be able to work with several software programs throughout the workday
Job Type: Full-time
Pay: $50,000.00 - $57,000.00 per year
Application Question(s):
- Do you have experience in managing schedules?
Experience:
- Medical administrative support: 3 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Duluth, MN 55810 (Preferred)
Ability to Relocate:
- Duluth, MN 55810: Relocate before starting work (Preferred)
Work Location: In person
Salary : $50,000 - $57,000
