What are the responsibilities and job description for the Bank Customer Service Representative/Teller - Benzonia Branch position at Honor Bank?
Position: Customer Service Representative (CSR)
Location: Benzonia Branch, Honor Bank
Job Summary:
Are you passionate about customer service, enjoy multitasking, and have a knack for educating others on products and services? Honor Bank is looking for a full-time Customer Service Representative to join our team in Benzonia, MI!
If you have customer service skills, cash handling experience, and enjoy working with computers, you might be just who we’re looking for. We are willing to train the right individual who has a positive attitude and the desire to learn. Join us and be part of a community-focused bank that values both its customers and employees.
Work Schedule:
- Monday through Friday, 7:45 AM to 5:15 PM (Bank operates from 8:00 AM to 5:00 PM)
- No evenings or weekends!
Starting Wage:
- $17.00 per hour
Key Responsibilities:
- Process customer transactions such as withdrawals, deposits, loan payments, and other retail banking duties.
- Actively listen to customers and match their needs with Honor Bank’s products and services through helpful and service-oriented sales.
- Handle large sums of cash, checks, and other forms of money with responsibility, accuracy, and integrity.
- Ensure compliance with all banking regulations and standards.
- Contribute to a positive team environment while delivering excellent customer service.
- Maintain a high level of organization, reliability, and trustworthiness in every transaction.
Opportunities for Growth:
All new hires start as Customer Service Representatives with the potential to advance into Personal Banker and Universal Banker roles based on performance and development.
Qualifications:
- Some experience in customer service, cash handling, and computers is preferred but not required.
- Proficient in cash handling and managing debits and credits.
- Strong customer service skills, with a focus on building lasting relationships.
- Familiarity with financial software and basic retail math is a plus.
- Ability to upsell banking products and services while ensuring fraud prevention.
- High level of integrity and organization in handling money and sensitive information.
Additional Information:
- Must be eligible to work in the U.S. without visa sponsorship.
- A valid driver’s license is required.
Why Work at Honor Bank?
At Honor Bank, we believe in fostering an inclusive and supportive environment where all qualified applicants are considered equally. We are an equal opportunity employer and welcome applicants of all races, religions, sexual orientations, gender identities, and veteran or disability statuses.
Ready to Join the Honor Bank Team?
Apply today and be a part of a team that values community, service, and growth!
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $17
