Registrar

We have multiple openings for College Registrar Services Representatives to join our growing team! Our Registrar team has a blended day involving receiving and triaging calls from prospective students, while also focusing on back-end tasks such as completing transcript evaluations, graduation audits, records review, student registration, and various stretch assignments supporting the Registrar Services department and institutional partners.

Schedule: Mon-Fri 8am-5pm EST

Pay: The starting pay range will be between $22-24/hr with room to grow

Work Model: This role is currently 100% onsite in Miramar FL

Employee Benefits: We offer weekly pay, medical insurance, dental insurance, vision insurance, life insurance, 401k, short-term disability, employee discounts, career advancement opportunities, and so much more!

Day in the Life –

• Answer incoming calls from prospective students that are engaged in the enrollment process
• Triage calls to other department team members based on the nature of the call
• Works independently on assigned tasks while meeting productivity and performance expectations
• Masters operational systems to perform daily tasks and functions while becoming familiar with program and degree requirements offered by institutional partners
• Evaluates incoming documents to determine if prospective students meet enrollment/admission requirements and qualify for transfer credit
• Registers students for courses based on completed evaluation and entry into the program.
• Ensures compliance with all policies and procedures that are outlined in the Institutional Catalog, Academic Policy & Procedure Manual and Registrar Services Resource Guide
• Collaborates with program and department heads on various scenarios and situations to ensure proper entry/continuation in the program

Keys to Success –

• Bachelor’s degree preferred or comparable previous work experience
• Strong customer service experience, preferably in an academic or professional setting
• Experience in Salesforce and Banner are a plus
• PC skills in Microsoft Office, Internet applications and database software
• Outstanding communication and interpersonal skills with strong attention to detail
• Ability to work effectively autonomously and independently while still engaging a high-performing team