Front Desk Manager in Busy Learning Center (Winter Garden)

Front Desk Manager

Job Overview:
Join our team as a Front Desk Manager where you will play a crucial role in ensuring smooth operations at the front desk. As the first point of contact for our organization, you will be responsible for providing exceptional customer service, managing administrative tasks, and maintaining a welcoming environment for all visitors.

Duties:
- Greet and assist visitors in a professional and friendly manner
- Manage incoming calls and inquiries, directing them to the appropriate personnel
- Maintain cleanliness and organization of the front desk area
- Handle scheduling appointments
- Oversee office supplies inventory and place orders when necessary
- Assist in coordinating meetings and events
- Address customer concerns or issues promptly and effectively
- Ensure compliance with company policies and procedures

Skills:
- Proficiency in English; fluency in is a plus
- Strong skills with attention to detail
- Exceptional skills to manage multiple tasks efficiently
- Proficient in and handling
- Prior experience in or
- Knowledge of practices
- Basic including MS Office suite

Huntington Learning Center is the nation's oldest supplemental education provider. We have been a fixture in the Orlando community for over 20 years, and rank as one of the fastest growing centers in the country. We are seeking a candidate for our Winter Garden location who is a high-energy individual and thrives in a fast paced environment.

Join our dynamic team as we change the lives of our students for the better every day!

SCHEDULE IS MON-THURS 10:30-7 and SAT 9-3 (FRI, SUN off)

Front Office Manager key attributes:

· Hyper-organized and detail-oriented

· Technology savvy, comfortable with managing multiple computer systems

· Outgoing and friendly, at ease with children and teenagers

Responsibilities:
Administrative Functions

· Ensure that student schedules are maintained accurately and consistently in multiple systems with input from directors.

· Coordinate teacher availability, teacher scheduling and time off requests.

· Publish the weekly schedule.

· Assist with general administrative duties such as grading tests, maintaining orderly files, and assisting directors with projects as required.

Customer Service

· Front desk and phone coverage. Greet students and parents as they enter the Center.

· Receive walk-in inquiries and respond to questions about our services, scheduling tests, and engaging directors in follow-up as needed.

· Conduct new student intakes and Academic Evaluations and maintain a high level of customer service during these first impressions of Huntington.

· Coordinate with other staff as needed to solve problems and answer questions.

· Design student success story posters for display in our front window.

Hours
This is a full-time, exempt position and comes with company-subsidized medical insurance. We also have a 401k plan with matching, subject to eligibility requirements. Hours will include regular weekend and evening shifts. Paid vacation and training are also included. SCHEDULE IS MON-THURS 12-8 (2 early days) and SAT 9-2 (FRI, SUN off)

Job Type: Full-time

Job Types: Full-time, Part-time

Pay: $38,000.00 - $43,000.00 per year

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Winter Garden, FL 34787 (Required)

Work Location: In person

Salary : $38,000 - $43,000