Human Resources Coordinator

Assists with the day-to-day operations of the HR Department and performs the functions that contribute to a positive experience for HR customers. Provides administrative support for the department, hiring process, contract employees, volunteers, badging, orientation, and electronic file maintenance to enhance the efficiency of the department. Handles basic issues and problems, and refers more complex issues to higher-level staff.

Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

• Provides for a positive HR experience for customers both in person and over the phone by meeting their needs or ensuring that their concerns are directed to the appropriate person.
• Manages all contractor’s and volunteer’s paperwork to ensure compliance with OIG/EPLS/TJC and other programs.
• Assist with the onboarding and transfer processes.
• Answers basic employee questions about human resources policies or offerings.
• Scans employee paperwork into electronic files to ensure updated information is stored.
• Participates in the preparations of various forms and documents as requested.
• Maintains and orders supplies for the department.
• Processes employee status changes or benefits enrollments; maintains records of completed transactions.
• Inputs HR-related data and compiles standard reports for management review.
• Assists with organization’s events such as Open Enrollment, Orientation, and recruiting events.
• Abides by the Health Insurance Portability and Accountability privacy and security regulations regarding all aspects of Protected Health Information (PHI).

• Knowledge of computers and Microsoft Office programs (Microsoft Office, Word, Excel, PowerPoint, etc.).
• High level customer service skills and ability to deal with all types of situations and problems in a calm and professional manner.
• Ability to multi-task in a fast paced environment.
• Ability to communicate effectively and professionally at all times.
• Ability to maintain a high level of confidentiality.

• Human Resources knowledge

• Integrity:
  • A personal presence which is characterized by a sense of honesty and the willingness to do the right thing.
  • The ability to role model, inspire and motivate others to promote the philosophy, mission, vision, goals and values of Hutchinson Regional Healthcare System.
• Compassion:
  • A personal presence which is characterized by a sense of caring that is reflected in a high level of empathy and customer service with all that we come in contact.
  • Ability to manage conflict, consider other points of view, and offer alternative solutions without jeopardizing overall project direction and the ability to manage customer expectations.
• Accountability:
  • Demonstrated track record of ownership of situations, projects and issues.
  • Able to work autonomously and have a high degree of flexibility to adapt to changing projects, priorities and work volumes.
• Respect:
  • Demonstrated ability to collaborate with a diverse population.
  • Treat all internal and external customers with a positive, proactive service orientation.
• Excellence:
  • Strong communication and presentation skills with a proven ability to influence and lead teams to conclusion/decision making.
  • Proven ability to think strategically but also must be able to lead day-to-day tactical processes.
  • Demonstrated ability to manage and provide coaching and leadership on complex projects.
  • Must be able to lead and/or facilitate process improvement.

• 1-3 years’ experience as an office assistant or secretary AND/OR
• Associates Degree in Human Resources or Business

• Bachelor's Degree in Human Resources or Business

• none