Order Processing Specialist

Are you ready to be part of an exciting journey in a fast-paced and thriving company? Look no further! At Brock Air Products dba hvacdirect.com, we're on the forefront of innovation and growth, offering an incredible opportunity to be part of something big.

Who We Are:

HVACDirect.com is a dynamic and rapidly expanding organization dedicated to providing residential homeowners and commercial businesses with affordable HVAC equipment. As a leader in our field, we pride ourselves on our commitment to excellence, innovation, and fostering an environment that encourages creativity and collaboration.

Responsibilities:

- Process incoming wholesale orders from the sales team ensuring accuracy and timeliness

- Process various e-commerce orders from our online store(s) or other platforms

- Convert sales quotes to sales orders in our ERP system

- Create shipments for the warehouse outlining important notes and ship dates
- Coordinate with various departments to ensure smooth order fulfillment

- Escalate order issues such as delays or inventory discrepancies to team lead or supervisor
- Analyze open sales order and purchase order reports

- Create purchase orders as necessary and correspond with vendors on costs and lead time to ensure profitability and time lines
- Approve and upload order acknowledgements, create receipts, and upload/send tracking information

- Assist in arranging freight via LTL freight management systems

- Stay up to date with industry trends and department updates as necessary

- Analyze order data to identify trends and opportunities for process improvement

- Assist in other divisions as needed such as general processing and marketplaces

Experience:

- Previous experience in order processing or supply chain management preferred
- Strong analytical skills to analyze order data and identify areas for improvement
- Ability to work in a fast-paced environment and meet tight deadlines
- Ability to adapt to new processes and procedures

Why Join Us?

• Paid Time Off and Paid Holidays
• Training and on-going development designed to continuously improve acumen.
• Competitive hourly rate and benefits package.
• In-office role with a supportive and team-oriented environment.
• Opportunities to make an impact and advance within our company - almost all leaders have been promoted from within!
• The chance to work with an industry-leading company committed to excellent customer service.
• Company provided computer, headset, monitors, etc. Everything you need to keep your home office powered and connected.
• An environment that ensures you are valued, inspired, and appreciated at work.
• Onsite gym access – stay healthy and energized with a gym right at your workplace.
• Enjoy a delicious, chef-provided lunch 3 days a week – a great perk to make your workday even better!
• Fun and engaging company events during both the summer and winter seasons.
• Partnership discounts with local businesses and vendors (e.g., restaurants, retail, etc.)

Equal Employment Opportunity:

It is the policy of HVACDirect.com to provide equal employment opportunity (EEO) to all persons regardless of race, creed, color, religion, gender, age, or any other characteristic protected by federal, state or local law.

If you have a desire to work for a company that truly values its employees, customers, and community HVACDirect.com may be the place for you. Make your mark with our rapidly growing, customer service organization!

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to Commute:

• Troy, OH 45373 (Required)

Ability to Relocate:

• Troy, OH 45373: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $19