What are the responsibilities and job description for the GUEST SERVICES AGENT position at Hyatt Hotels?
Hyatt Hotels - 1126 North Navajo Drive [Front Desk Agent / Concierge] As a Guest Services Agent at Hyatt Hotels, you'll : Check Owners / guests into their villas for their stay, and review property amenities, services, hours of operations, and local areas of interest and activities; Actively listen and respond positively to guests' questions, concerns, and requests and contact other departments to help resolve guest issues; Identify and explain room features to guests; Follow up with Owner / guests to ensure their requests or problems have been met to their satisfaction; Answer telephone calls and route calls...Hiring Immediately >
