What are the responsibilities and job description for the Client Experience Representative position at iA American Warranty Group?
Job Description
Do you have call center or customer service experience and an interest in insurance? If so, our Client Experience team may be a great fit!
Here’s why: our Customer Service Reps provide excellent service by taking inbound calls from policyholders/customers regarding their policy. We also communicate via chat and email. You'll share your knowledge of our policy coverages with the customer and research any questions they have. You’ll record all information in our administration system, Life Comm.
How we’ll support you: Our trainers will teach you the admin system, and our life insurance policies. We also provide a comprehensive benefits package including medical, dental, vision, short and long-term disability, PTO wellness days & wellness allowance, 401K plan with match, opportunities for advancement, bonus eligibility, and more!
The details: You'll work Monday – Friday 8-4:45 PM. Our office is the ALICO building.
Who you are: a customer service professional with at least two years of experience, who enjoys solving problems. You have a high school diploma or GED. You have the ability to type a minimum of 35 wpm.
How we hire: You’ll speak to a Talent Acquisition team member first and interview with our hiring team as a final step.
Company
American-Amicable Life Insurance Company of Texas
Posting End Date
2025-01-31
About Us
iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance Portfolio Management LLC are all part of iA Financial Group, one of the largest insurance and wealth management groups in North America. In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, in-house administration, life insurance, progressive special markets, and more!
iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor!
Our Commitment to Diversity and Inclusion
Our differences make us unique, and even stronger. That’s why, at iA Financial Group, we are committed to supporting and celebrating diversity. We are continually building a team that is as diverse as the people and communities we serve. By combining our different ways of seeing and experiencing the world, we will always be stronger than the sum of our parts! To learn more click here.
Do you have call center or customer service experience and an interest in insurance? If so, our Client Experience team may be a great fit!
Here’s why: our Customer Service Reps provide excellent service by taking inbound calls from policyholders/customers regarding their policy. We also communicate via chat and email. You'll share your knowledge of our policy coverages with the customer and research any questions they have. You’ll record all information in our administration system, Life Comm.
How we’ll support you: Our trainers will teach you the admin system, and our life insurance policies. We also provide a comprehensive benefits package including medical, dental, vision, short and long-term disability, PTO wellness days & wellness allowance, 401K plan with match, opportunities for advancement, bonus eligibility, and more!
The details: You'll work Monday – Friday 8-4:45 PM. Our office is the ALICO building.
Who you are: a customer service professional with at least two years of experience, who enjoys solving problems. You have a high school diploma or GED. You have the ability to type a minimum of 35 wpm.
How we hire: You’ll speak to a Talent Acquisition team member first and interview with our hiring team as a final step.
Company
American-Amicable Life Insurance Company of Texas
Posting End Date
2025-01-31
About Us
iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance Portfolio Management LLC are all part of iA Financial Group, one of the largest insurance and wealth management groups in North America. In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, in-house administration, life insurance, progressive special markets, and more!
iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor!
Our Commitment to Diversity and Inclusion
Our differences make us unique, and even stronger. That’s why, at iA Financial Group, we are committed to supporting and celebrating diversity. We are continually building a team that is as diverse as the people and communities we serve. By combining our different ways of seeing and experiencing the world, we will always be stronger than the sum of our parts! To learn more click here.
