Account Director

Specific Accountabilities:

• Ensure the ongoing health and growth of clients and client portfolio.
• Think beyond the day-to-day and adopt a long-term, strategic, growth-oriented mindset in order to develop longterm opportunities and client relationships
• Consult with clients/prospects to understand their current and emerging needs
• Collaborate with clients to create strategy, vision, and direction of account and communicate this strategy,
  
  

vision, and direction to internal account team

• Manage client relationships by providing actionable strategic thinking, building mutual trust and paving the way
  
  

for lasting partnerships

• Provide clear, decisive, and thoughtful direction on individual projects. Clearly communicate client goals and
  
  

represent the client’s interests to the internal team while properly setting client expectations

• Lead new business pitches and project opportunities
• Oversee the workflow for designated pitches/projects and communication with the clients on key issues
• Assess operations to ensure that the right processes are in place, and right people are assigned to clients
• Develop growth strategies, account plans, and pricing strategies
• Contribute to the formation of resource plans, scopes of work, and contractual agreements as needed.
• Responsible for ensuring that agreed upon scope and fee align with and will work with overall Account Team
  
  

objectives

• Ensures resources are used efficiently at the right time and help internal departments plan for what’s ahead
  
  

effectively

• Develop a deep financial understanding of your clients, and manage overall account financials
• Drafts and negotiates contracts and remuneration deals, and is responsible for getting the maximum revenue
  
  

across all pieces of business

• Collaborate with vendors and partners as needed
• Provide timely, honest feedback and coaching in order to continuously develop capabilities of account team
  
  

members

• Identify opportunities for professional development of AS/AE/AC and other internal team members
  
  

Skills and Knowledge Required:

• Strong leadership skills, with the ability to influence, negotiate, and persuade, as well as define strategy and
  
  

vision

• Ultimate client satisfaction mentality and approach
  
  

This job description is not intended to be an exhaustive list of all functions and responsibilities of the position indicated. It is intended as a general guideline for employee use. Management

reserves the right to add, delete and adjust this description at any time without prior written notice to the employee.

REV: 01/03/2014.

• Uncanny ability to create and cultivate relationships with strategic decision makers, clients, vendors, and
  
  

internal teams

• Confidence in dealing with complexity, ambiguity, and rapidly changing circumstances
• Ability to lead proactively, anticipate potential challenges, and identify hidden opportunities to add value
• Exceptional project management and coordination competencies
• Financial and accounting savvy; comfort with setting financial direction and budgeting in order to drive
  
  

profitability and prevent scope creep

• Otherworldly ability to communicate concisely, and provide clear direction to multiple stakeholders
• Deep understanding of industry, agency, and brand – and ability to leverage deep expertise to create
  
  

strategic opportunities

Mandatory Experience Required:

• Bachelor’s degree or equivalent from a four-year college or university required or commensurate experience
• 7-10 years of work experience in account services
  
  

The national pay range for this role is commissioned based pay and can range from $10,000 - 150,000 or more annually. The pay range may be slightly lower or higher based on the geographic location. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. Depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. Imagine offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, caregiver leave, adoption assistance, and employer/partner discounts.

Imagine is an equal opportunity employer and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Diversity and Inclusion is not just a checked box, it is a critical part of our commitment to deliver innovative solutions to our clients and provide a great place to work for our entire Imagine family. We are focused on building a diverse and inclusive workforce. If you are excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.