What are the responsibilities and job description for the Front Desk Attendant position at Impact Athletic?
We are currently hiring for a part-time front desk attendant (we do not have full-time availability)! Our current openings are evening time with some weekends. Our perfect fit will be energetic and enthusiastic about health and fitness! Plus, you will receive a free gym membership when you join our team!
Job Summary:
The Front Desk employee will help ensure the smooth and efficient operational procedures within the Front Desk department, enabling the club to provide the highest level of customer service. He/She will demonstrate an aptitude and command of all company-wide policies and initiatives to ensure the integrity of the Impact Athletic brand.
*Optional: You have the option to work additional hours in the nursery.
Essential Job Responsibilities:
-For this position, you will help with all front desk duties.
-Greet all members and guests with a smile and wish them well as they exit the club
-Check in all members and guests in accordance with company procedures, including making sure each member has a picture on their account
-Facilitate any messages on club software at member check-in
-Answer phones in courteous, helpful, professional manner
-Communicate special events to members and guests
-Maintain an atmosphere which makes members feel welcome
-Maintain a professional disposition at all times
-Sell retail products
-Schedule member services, tanning and check in equipment
-Facilitate payment of member services in accordance with company procedures.
-Know club facility, services, and schedules
-Enroll members and non-members in bootcamps, swimming lessons or other special events and programs
-Maintain a clean and organized work area
-Assist in all projects as delegated by club management
-Follow all policies and procedures in the Employee Handbook
-Opening and closing duties
-Ensure all non-member guest fill out and complete guest release forms correctly and take payment for guest pass
-Facilitate membership cancellations and Memberships only when membership staff is on duty according to policies and procedures
-Attend any employee training meetings
Job Type: Part-time
Pay: From $12.00 per hour
Benefits:
- Employee discount
Schedule:
- Monday to Friday
Work Location: In person
Salary : $12