Project Coordinator

Job Title: Project Coordinator/Community Services
Duration: 6 months of contract.
Job Location: 1 Capitol Hill, Providence, Rhode Island 02908
Hours: 35 Hours a week job.
Shift: 8:30AM 4:30PM
Type: Onsite Position.

Posting Title:

• Providence, RI - Admin/Clerical - RIDOH - Community Health and Equity - N/A - Project Coordinator/Community Services

Summary:

• The Rhode Island Department of Health has retained Knowledge Services to provide a Project Coordinator.
• This position will support the Center for Healthy Homes and Environments.
• The Project Coordinator for Community Services will play a pivotal role in the administration and support of the RI Rental Registry and Lead Hazard Mitigation Program.
• This position involves the coordination, review, and processing of lead licensing and rental registration inquiries to ensure compliance with state regulations and statutory requirements.
• The Project Coordinator will maintain accurate records, engage with the public and stakeholders, and support program operations to advance the goals of rental registry and lead hazard mitigation.
• The role combines regulatory oversight, public interaction, and data management to promote safe housing conditions in Rhode Island.

Responsibilities:

• Application Review and Processing:
• Review and process licensing and registration applications for the RI Rental Registry and Lead Hazard Mitigation Program.
• Ensure compliance with applicable laws, policies, and procedures during the review and approval process.
• Identify incomplete or missing documentation and take action to obtain the required data.

Data Management:

• Maintain both manual and computerized records related to licensure and registration.
• Input and update data in the system, ensuring accuracy and compliance with program requirements.
• Generate licenses, registrations, and related documentation using computerized systems.

Public Engagement and Support:

• Respond to inquiries from licensees, landlords, and the general public in person, via phone, and through correspondence.
• Provide guidance and clarity on licensing requirements, policies, and procedures.
• Assist in the investigation of consumer complaints, escalating cases as needed.
• Make determinations whether proper documentation is submitted to cancel fines administered.

Clerical and Administrative Support:

• Perform general office tasks such as typing, filing, recordkeeping, and phone coverage.
• Maintain organized documentation and ensure accessibility of records for reporting and compliance purposes.

Collaboration and Communication:

• Coordinate with other program team members and external partners to streamline processes and address community needs.
• Contribute to outreach efforts and initiatives aimed at improving housing safety and awareness of rental registry and lead hazard mitigation.

Compliance and Quality Assurance:

• Ensure all submitted documentation meets program standards and legal requirements.
• Support audits and quality checks to maintain program integrity and effectiveness.

Qualifications:

• Demonstrated experience in licensing, registration, or regulatory programs preferred.
• Strong organizational and data management skills.
• Proficiency in computer systems, including data entry and electronic recordkeeping.
• Excellent communication and interpersonal skills, with a customer service-oriented approach.
• Familiarity with Rhode Island Rental Registry statute and lead hazard mitigation practices is a plus.
• Ability to manage financial transactions with attention to detail.

Education and Experience:

• Minimum education required: High School diploma.
• Past office experience required.
• Experience using computer software such as Outlook, Excel, Word, etc.
• Employment in a clerical or paraprofessional position involving the exercise of independent judgement in the review and preparation of documents and the processing of various transactions.

Additional Notes:

• This role may require occasional outreach or community engagement activities, including attending events or meetings to promote program initiatives.