What are the responsibilities and job description for the Front Desk Receptionist position at Independence Village?
Our award winning, family owned, Community for independent seniors is seeking a positive, compassionate, and outgoing individual for a Front Desk Receptionist position.
If you are a detail oriented, organized individual with a desire to help seniors we want to hear from you!
Front Desk Assistant responsibilities:
- Operate, answer, screen and address all incoming calls by the third ring, with an appropriate greeting
- Distribute mail, courier deliveries and packages to employees and residents
- Monitor and screen all individuals entering and exiting the community
- Assist residents with all inquiries, provide information regarding scheduled activities, meal orders, and services provided by the Community
- Receive incoming funds and provide receipts when appropriate
- Process and prepare memos, correspondence, incident reports and work orders
- Assist with special projects and other duties as assigned
Qualifications:
- High school diploma/GED required
- Effective written and verbal communication ability
- Intermediate level proficiency with Google Drive apps such as Docs, Sheets & Slides
- Willing and able to work as an individual as well as within a team environment
- Strong customer service skills
- Able to work quickly and efficiently
- Able to stand for long periods of time and lift or push 30 pounds
Job Types: Full-time, Part-time
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
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