What are the responsibilities and job description for the Workplace Coordinator position at Infotree Service Inc.?
Job Details
Role: Workplace Operations Coordinator
Location: San Francisco, CA
Duration: 11-12 Months
RESPONSIBILITIES
- Keep weekly inventory of Workplace items that need to be purchased. Restock supply closet on a regular basis. Support local teams with inventory management
- Manage incoming and outgoing mail/shipment process within the all workplaces
- Unpack and stock Workplace deliveries in designated closets or support shipments to desired locations
- Assist with general conference room bookings
- Work through and respond to Zendesk tickets throughout the field and office locations and perform the necessary task to satisfy general Workplace inquiries; escalate Workplace incidents and maintenance requests to Workplace Operations Specialist and Workplace Operations Lead when necessary
- Coordinate with security on incoming visitors. Ensure name tags are printed and given to all visitors at the reception desk
- Maintain clear and consistent communication while providing cross functional support to HR, Recruiting, Development, Real Estate, Construction and Physical Security
- Receive, troubleshoot, resource and resolve all incoming employee/guests questions or concerns
- Support all Workplace leadership with all duties as necessary
EXPERIENCE & SKILLS
- A passion for facilitating an overall positive employee experience through ongoing operational support
- 2 years of customer service experience
- 1 years in Workplace related experience
- Possess the ability to remain agile and multi-task effectively in a fast paced environment
- A passion for fostering an overall positive employee experience through ongoing operational support
- Strong interpersonal and communication skills, with the ability to build relationships across departments, work collaboratively, and manage conflict constructively
- Capable of prioritizing tasks/duties as assigned and delegating tasks as needed
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