What are the responsibilities and job description for the Accounts Receivable Specialist position at INNERGY?
INNERGY is an ERP solution that drives the complete business process of custom woodworking shops and other custom and engineer to order (ETO) manufacturing. We are the only fully cloud-based software that unifies the various processes spread across a woodworking company that is accessible from the office or the field. The company was founded in 2016 and is comprised of a unique team that was created from several decades of experience in the software development industry. Our 70 employees spread throughout the US and Europe are a perfect blend of wisdom, creativity, and technical wizardry.
We are seeking to add an experienced full-time accounting associate to our international team in our expanding ERP software company. In this fully remote position, you will be responsible for handling AR, AP, banking, payroll, and financial statements. You must be organized and self-motivated with the ability to work independently, and highly proficient with QB Online.
Duties & Responsibilities include:
Invoicing & Subscription Billing
- Generate and send invoices for SaaS subscriptions, renewals, and usage-based charges.
- Ensure accuracy in billing cycles (monthly, quarterly, annual) based on contract terms.
- Manage Billing Management System and ensure proper integration with QuickBooks.
- Handle prorated charges, upgrades, downgrades, and cancellations.
Payment Collection & Cash Application
- Monitor customer accounts to ensure timely payment of invoices.
- Apply payments from various sources (ACH, wire, credit cards, Stripe, etc.).
- Manage failed payments, expired credit cards, and subscription payment retries.
- Work with customers to set up auto-payments and resolve payment processing issues.
Customer Account Management & Dispute Resolution
- Investigate and resolve billing discrepancies, disputes, and chargebacks.
- Communicate with customers regarding overdue balances and payment plans.
- Provide customer support related to billing inquiries via email, phone, or ticketing systems.
Accounts Reconciliation & Reporting
- Prepare and maintain AR aging reports, monitoring trends in overdue accounts.
- Reconcile accounts receivable sub-ledger with the general ledger.
- Assist with monthly, quarterly, and annual closing processes.
- Maintain reporting in provided software, such as SaaSgrid.
- Generate reports on MRR (Monthly Recurring Revenue), ARR (Annual Recurring Revenue), and cash flow forecasting.
Compliance & Process Improvement
- Ensure compliance with GAAP, ASC 606 (revenue recognition), and company policies.
- Work with finance and sales teams to optimize AR workflows and reduce DSO (Days Sales Outstanding).
- Assist in financial audits by preparing necessary AR documentation.
- Identify opportunities to automate and streamline billing and collections processes.
Cross-Department Collaboration
- Partner with Customer Success and Sales teams to manage contract changes and renewals.
- Work with Product and Engineering teams to resolve technical billing issues.
- Support Finance leadership in cash flow planning and revenue analysis.
Knowledge and Preferred Qualifications:
- 3 - 5 years of progressive accounting experience
- Associate or bachelor’s degree in accounting or finance desired
- Proficiency with QuickBooks Online and Microsoft Office, and Chargebee skillset would be a plus.
- Knowledge of GAAP and financial regulations
- Strong attention to detail and organizational skills
- Enjoys working virtually and is a self-starter with task completion.
- Work from anywhere in the United States that has a stable phone connection and reliable Wi-Fi
- Has excellent communication skills and is interested in personal growth and development
- Ability to maintain confidentiality of financial information
- Available for W-2 employee work
- Must be available for Microsoft Teams and Zoom meetings
Position requirements:
- Your position is not expected to require a significant amount of travel, but we expect that you might be on the road up to 5% of your time.
- Ability to sit for extended periods of time.
- Ability to work / look at a monitor for extended periods of time.
Salary : $60,000 - $75,000