Market Operations Manager

Make an Impact – Lead, Innovate, and Grow as a Market Operations Manager!

Are you ready to take your leadership to the next level and make a difference in the staffing and hospitality industry? Join ISP Staffing as a Market Operations Manager where your ability to drive operational success, lead teams, and enhance client relationships will directly shape our company's future.

This is not just another management role—it’s an opportunity to lead, optimize processes, and ensure excellence across multiple hotel locations. You will be the key connection between our team, hotel managers, and corporate operations, ensuring seamless staffing solutions and outstanding service delivery.

Market Operations Manager Responsibilities:

• Ensure Area Supervisors maintain consistent communication with clients and employees. The Area Manager will proactively check in with clients to ensure service delivery meets expectations and provide support and guidance to Area Supervisors when needed.

• Responsible for developing and guiding the recruiting strategy, ensuring execution by the Area Supervisors and recruiters. This includes defining hiring priorities, improving talent pipelines, and aligning recruitment efforts with client demands.

• Oversee compliance with company policies, hotel requirements, and staffing procedures. The Area Manager will guide Area Supervisors on how to enforce compliance and ensure that policies are executed correctly.

• Oversee the execution of policies, processes, and deadlines by the operations team. Identify bottlenecks and collaborate with department heads to resolve operational challenges efficiently.

• Build and maintain strong partnerships with hotel managers, proactively addressing concerns and providing solutions to meet their staffing needs.

• Handle employee performance issues, apply corrective actions, and ensure that policies are followed consistently.

• Ensure that Area Supervisors and other operational team members follow payroll procedures and meet deadlines so the payroll department can execute on time.

• Commit to Excellence, be available 24/7 for urgent matters and work weekends or holidays when needed to support business demands.

Why Join ISP Staffing LLC?

• Make a real impact, your leadership will directly influence the success of multiple hospitality locations and team performance.

• Step into a role with unlimited potential for advancement in a fast-growing company.

• Work with top-tier clients and build relationships with hotel managers and key stakeholders in the hospitality industry.

• Competitive compensation and PTO; salary starting at $70,000 and based on experience, plus opportunities for bonus and career advancement, as well as time off to completely disconnect.

• Be part of a fast-paced industry and experience the dynamic world of staffing and hospitality, where no two days are the same!

What We’re Looking For:

• Fluent English, Spanish is a plus.
• Background in staffing, hospitality, or operational management with a track record of leading successful teams.
• Ability to enforce policies, resolve conflicts, and ensure employees meet performance expectations.
• Experience working with hotels and/or staffing operations.
• Ability to handle client requests, push backs, and find solutions to operational challenges.
• Willingness to work long hours, weekends, and holidays as needed to meet business demands.

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• Holidays
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $70,000 - $75,000