What are the responsibilities and job description for the Front Office Clerk/Receptionist position at Ionia Family Chiropractic?
About us
Ionia Family Chiropractic is run by a husband and wife team in Ionia, MI. We are professional, supportive of work-life balance, and our goal is to offer wholistic treatment to our patients using chiropractic care, massage therapy, and nutritional support. We seek to treat the whole person, not just their symptoms.
Our work environment includes:
- Modern office setting
- Relaxed atmosphere
- On-the-job training
- Flexible working hours
Our company is seeking an outgoing and friendly receptionist to welcome our patients and help answer the questions of prospective and new patients. The receptionist is responsible for answering phones and patient emails, scheduling appointments, checking patients in and out, and receiving patient payments. The Front Desk Receptionist will also process insurance billing, patient statements, and benefit checks for patient insurance. Our front desk will work in a fast-paced environment with lots of activity, so we're looking for a self-motivated individual who can thrive in a multitasking environment. An important part of this position is providing excellent customer service to current and prospective patients, so the ideal candidate will be an outgoing, friendly and professional individual who enjoys interacting with others. Our office works with patients of all ages, so being comfortable with children is a plus.
Responsibilities:
- Greet patients, families, and visitors.
- Answer questions via phone or email.
- Verify appointment information.
- Check in/out patients.
- New patient entry and keep current patient information up-to-date.
- Perform benefit verification.
- Billing and processing payment for insurance claims.
- Monthly patient statements.
- Light cleaning of the reception area.
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Ionia, MI 48846: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $13 - $14