Director of Department of Health & Human Services

Under the direction of the Department of Health and Human Services (DHHS) Board and the Jackson County Board of Supervisors, the director provides for the integration of administration of all DHHS programs and services. The departments include Children & Family Services, Aging and Disability Resource Center, Economic Support, Child Support, Adult Protection, Mental Health, Alcohol and Other Drug Abuse, Public Health, Aging, and related human services. The Director is subject to such delegation of authority as is consistent with Wisconsin State Statutes 46.23 and the rules and regulations promulgated by Wisconsin Department of Health Services and Department of Children and Families, and the policies and procedures of the Jackson County DHHS Board.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Implements and oversees state, federal, and local agency administered programs ensuring compliance with federal and state rules, regulations and policies; and assuring that quality services are integrated, accessible and efficiently delivered
• Makes recommendations to the Health & Human Services Board for changes in organizations and management of programs, and changes in program services
• Determines, subject to the approval of the Health and Human Services Board, whether services are to be provided or contracted
• Plans, organizes, directs and coordinates the work of staff for an effective and efficient operation of programs. Evaluates service delivery, utilizing board, client and staff input to determine effectiveness of programs and the desirability of their continuation. Ensures that quality and cost standards are maintained
• Assigns staff and allocates funding and other resources to meet service program objectives within budget restraints, including establishing program priorities in addition to those mandated
• Develops, implements and evaluates general administrative policies and procedures and administers personnel policies. Performs personnel actions as necessary, including but not limited to hiring, evaluating, disciplining, evaluating training requests, layoffs, and developing job descriptions with the approval of the Health & Human Services Board in compliance with appropriate County and State personnel rules
• Develops an annual budget for presentation to the County Board of Supervisors in consultation with the Health and Human Service Board. Monitors budget throughout the year and advises the Board regarding actions to be taken to maintain compliance with approved budget
• Develops, maintains, and implements Civil Rights Plan; conducts periodic evaluations and assures fair treatment and freedom from unlawful discrimination
• Ensures that the agency has appropriate crisis response and on-call services in place
• Submits required reports to Boards and State/Federal Departments within specified timeframes and other necessary reports, logs, audit compliance, and correspondence per county and/or State policy and contracts
• Prepares, utilizing board input, board meeting agendas and other materials relative to board functions
• Provides written/oral reports and testimony and performs any other court-related duties as necessary
• Serves as community liaison with local, state and federal agencies. Performs public relation duties and cooperates with other agencies, officials, and citizens in planning for community services
• Promotes employee development for the purpose of enhancing knowledge and proficiency of employees
• Conducts management meetings to assess barriers, issues, and achievements; communicate agency operations and assign duties as needed
• Attends professional development activities
• Participates in community committees and task forces, regional/state meetings, and internal meetings as necessary
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws throughout the department
• Provides overall direction, coordination, and evaluation of employees within the Health and Human Services Department. Responsibilities include interviewing, hiring, and training employees; developing work schedules; authorizing leave, vacation, and overtime; planning, assigning, and directing work; appraising performance; disciplining employees; and addressing complaints and resolving problems

EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor’s degree from an accredited college or university in Public Administration, Social Work, Health Administration, or related field involving social service and health administration; Master’s Degree preferred
• Ten (10) years of progressively responsible administrative duties within the human service environment including six (6) years of management/supervisory experience

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED TO PERFORM JOB

• Knowledge of Human Service Programs and health programs and laws relevant to program administration
• Knowledge of and ability to apply administrative, managerial, and supervisory principles and practices
• Knowledge and skills in professional interviewing principles and techniques and the selection of personnel
• Skills in fiscal procedures/functions and mathematical skills, working with numbers, calculations
• Ability to organize, work independently, carry out assignments, manage a number of tasks concurrently, and perform work accurately and efficiently; concentrate on details to ensure accuracy and to utilize appropriate and sensitive discretion in dealing with confidential information
• Ability to exercise judgment, make decisions and effectively utilize authority/supervision; handle complaints/problems, concerns or discipline; and skill in conflict resolution and delegation
• Ability to provide leadership and effectively supervise personnel and program service delivery. Evaluate and critique productivity and efficiency levels
• Ability to learn, interpret, apply, and enforce laws, program requirements, policies and procedures clearly and tactfully and relate changes to daily operations
• Ability to apply professional communication skills effectively, orally and in writing; establish good working relationships with others and to work effectively and collaboratively with a diverse array of professional disciplines and personalities, maintaining a high level of professionalism at all times, to initiate action, to organize projects, to solve problems, to enhance communication or improve processes
• Ability to cope with time-pressured deadlines and to successfully adapt to changes
• Ability to read and interpret documents, and laws in the English language
• Ability to listen to and understand information and ideas in spoken and written format so individuals may effectively understand and convey communications
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Inductive and deductive reasoning – ability to combine separate pieces of information, or specific answers to problems, to form general rules or conclusions; includes coming up with a logical explanation for why a series of seemingly unrelated events occur together and deciding if an answer makes sense

BENEFIT SUMMARY:

Health Insurance Employee Contribution 2023:
Plan 1 - Quartz HMO:
Premium Employee Share - 11%
Family - $1,842.09/month $ 202.63/month
Single - $ 808.11/month $ 88.90/month

SHERIFF'S DEPUTIES UNION:
Premium Employee Share - 12%
Family - $1,842.09/month $221.05/month
Single - $ 808.11/month $ 96.98/month

Plan 2 - Quartz HSA:
Premium Employee Share
Family - $1,640.92/month $147.69/month
Single - $ 655.07/month $ 64.79/month

SHERIFF'S DEPUTIES UNION:
Premium Employee Share
Family - $1,640.92/month $196.91/month
Single - $ 633.47/month $ 86.39/month

Vision - VSP 2023
Family - $22.44
Employee 1 - $13.63
Employee & Children - $13.92
Single Plan - $7.66

Dental Insurance 2023: Employee Share – 50%
Premium Employee Share
Family Plan - $71.36/month $35.68/month
Single Plan - $25.04/month $12.52/month

Life Insurance: County paid for employee equal to yearly salary. Additional coverage and coverage for spouse and dependents are available at additional cost.

Deferred Compensation Plans: Two plans are available.

Voluntary Accident/Cancer/Critical Illness Insurance: Employer will contribute $10 per month towards the plan.

ID Protection

State Retirement: Employer match 50%

Sick Leave: 1 day per month - accumulating

Vacation: General Employees: 10 days during years 1 & 2 to a maximum of 25 days after 21 years
Managers: 15 days per year during 1st – 6th years of service; to a maximum of 25 days
Jail/Dispatch: 12 days during years 1-5 to a maximum of 25 days after 21 years

Holidays: Non-Law Enforcement: 9 specific and 1 floating
Law Enforcement: 10 personal days in lieu of holidays

This benefit summary is for informational purposes only. It is not intended as an implied contract of employment.