What are the responsibilities and job description for the Monster Jam Program Manager position at JCB North America?
Position Purpose
This is an exciting opportunity for a marketing professional to manage the complete process of JCB’s recently announced Monster Jam Program including all aspects of customer entertainment. Manages operational and administrative functions to ensure event is delivered efficiently. Ensures event is in line with company's overall marketing strategy and attracts target audience.
The successful candidate will be supporting Monster Jam events for JCB across the country.
Nature & Scope
Reports to the VP of Marketing
Major Tasks, Responsibilities & Key Accountabilities
Accountability for event and marketing planning and delivery for the program
Deliver and organize in a smooth and controlled manner, utilizing a project management process
Effective onsite management and control during set up, delivery and breakdown
Regularly monitor feedback relating to Monster Jam to take appropriate actions to continuously improve the quality of the event
Responsibility for all aspects of live event delivery including venue, AV, speakers/trainer’s liaison, delegate management, exhibitor management, communications, catering, signage, technical delivery support etc.
Management of the customer experience including measuring effectively both customer satisfaction levels and impact of the program
Provide support and assistance across JCB Marketing, with an expectation of flexibility in understanding responsibilities to support the needs of the business
60% - 70% travel
Minimum Qualifications
BA in Marketing or similar
2 years marketing or event planning experience in the industry or similar
At least 2 years of experience in events delivery in a B2B context
Must pass any drug screens, background checks and pre-employment tests as applicable
Knowledge, Skills, Abilities & Competencies
Strong relationship management skills
Solid interpersonal skills; written, verbal and listening
Strong process understanding in product and sales development
Ability to effectively manage and maintain peer and business relationships with a high degree of integrity and trust
Ability to motivate others and drive for results
Strong oral and written communication skills
Attention to detail, creative, innovative, customer-focused, problem solver
Ability to self-manage and prioritize workload
Effective project management skills
Ability to understand and analyze business requirements and convert them into marketing specifications and solutions
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to:
Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
The employee is occasionally required to stand and walk
The employee must frequently lift and/or move up to 10 pounds
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus
JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED
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