What are the responsibilities and job description for the Customer Service Assistant / Dispatcher position at Joe Hillman Maintenance?
Joe Hillman Maintenance and Construction, inc. of Port St. Lucie, FL is actively looking to hire a full-time Customer Service Assistant / Dispatcher to join our fast-paced office team. This position works 6 : 30 am - 3 : 30 pm, with a 1-hour lunch, two paid 15-minute breaks, and on call after hours / weekends as needed.
In this role you can expect to earn a competitive wage of $20-$24 per hour (depending on experience) and outstanding benefits and perks that include medical, dental, vision, a 401(k) plan with match, paid holidays, paid vacation time and personal time off, and supplemental insurance . Do you thrive in a fast-paced office atmosphere? Do you enjoy interacting with different personalities? If you're looking to join a supportive team where you can build a stable career as a Customer Service Assistant / Dispatcher, apply today !
ABOUT JOE HILLMAN MAINTENANCE AND CONSTRUCTION, INC.
Joe started his own plumbing company in 1987 with 4 associates and a $5,000 loan from his parents. After 31 years, we remain a family-owned business with a personal approach. We deliver high-quality service at a low cost and perform every job better than the one before.
We treat our employees just as well as we treat our customers and our own family. We provide a rewarding work environment that respects diversity, new ideas, and hard work. Creating a positive work environment leads to happy employees, happy customers, and company growth.
OUR IDEAL CUSTOMER SERVICE ASSISTANT / DISPATCHER
We are looking for someone who can help dispatch services while focusing on ultimate scheduling efficiency. As our Customer Service Assistant / Dispatcher, you focus on maximizing time and mileage, you work hard to ensure that customer expectations are exceeded. You spend your workday in the office on the phone or computer thriving in a fast-paced office environment. Through phone calls, you inform clients of arrival times or any potential delays. You happily adjust for any rescheduling needs. Your demeanor is friendly and capable as you converse with clients and dispatch calls to technicians. You leave work each day knowing you played a vital role in our company's success!
Other job duties include :
- Receiving and unloading materials
- Making sure all material is onsite at warehouse when needed for a scheduled job
Are you dependable? Do you have excellent customer service skills? Are you organized and able to prioritize tasks effectively? Do you have good communication skills, both verbally and written? Are you attentive to detail? Are you friendly and patient? If so, you may be perfect for this dispatch position!
REQUIREMENTS FOR A CUSTOMER SERVICE ASSISTANT / DISPATCHER
Familiarity with the Maintenance and Construction trade would be a plus, but we will train the right person! If you can see yourself in this essential Customer Service Assistant / Dispatcher position, and you meet the above requirements, we want to meet you! Fill out our initial 3-minute mobile-friendly application today!
Salary : $20 - $24
