What are the responsibilities and job description for the Executive Administrative Assistant position at JPMorgan Chase?
As an Executive Administrative Assistant supporting Commercial Banking, you will manage busy calendars, travel, plan and assist with local events and projects for the business and may support various activities such as managing tactical office needs, client tickets, compliance requirements or business travel tax. You will tap into your thought leadership to manage priorities, ensure efficient use of executives’ time, and collaborate closely with colleagues to ensure robust on-site support and backup coverage. You will also work with key stakeholders in the business, partner with various teams (Office Management, etc.) to complete projects.
Job Responsibilities:
- Manage complex calendars for leaders in a fast paced and dynamic environment, arrange travel plans, adjust and prioritize last-minute changes including logistics such as conference rooms, events, and catering, etc.
- Support local event planning and execute as needed and/or support local employee engagement activities such as team recognition, events, etc.
- Physical demand required in providing site support for local office requirements including phone coverage, assistance with new hire integration, facilities maintenance, supplies, floor access, presence at local events, greeting clients and guests and escorting them throughout the location, food orders/set up and takedown of conference rooms, ensuring superior client service at all times
- Provide general team support such as time keeping, training tracking, and assist in ad hoc projects as needed
- Maintain confidential data, enforce internal controls, and comply with policies and procedures
- Support Catalyst or other LOB reporting activity within scope for role and simple reporting for the business such as pulling canned reports and scorecards
- Mandatory five days in office required
Required qualifications, capabilities and skills:
- Strong organizational skills and ability to work independently in a demanding, changing and fast paced environment
- Effective travel planning skills and knowledge
- Self-motivated, personal leadership, ability to be discrete, highly collaborative and team oriented
- Effective interpersonal skills and excellent communication - confident, organized, and clear
- Fluent in Microsoft Office, PitchPro and Adapts easily to process changes and learns new technologies
- Project and event management experience
- Service oriented and able to greet clients, distribute packages, restock pantry items, and other floor duties as required.
- 3 years of administrative support experience with background in a client facing sales and financial services environment
- Strong knowledge of invoice payment processing and/or Sponsorship and Donation processes
- Commitment to customer service and ability to work in team-oriented environment tied to solid judgment, decision making and problem-solving skills
- Collaborate effectively with colleagues and team members, assisting with projects and tasks as needed
***Note: this role requires five days in the office (Mon-Fri) and will not support Hybrid options.
