What are the responsibilities and job description for the Customer Service Associate - Pet Care position at K9 & Feline Dorms, LLC?
About us
K9 Dorms, LLC is a small business in Altoona, WI. We are customer-centric, fast-paced, and our goal is to Provide the best care for your pets while you are away. We're a family owned and operated business with a passion for animals just like you, and we believe that love and affection go a long way. We're happy to be your pet's home away from home!
We're looking for a customer centric individual who to join our team as Receptionist with the flexibility to be also assist our grooming and kennel staff.
Responsibilities:
- Manage customer interactions with professionalism and a loving heart during check-in and check-out times.
- Must be tech savvy and a quick learner to manage our computer system
- Maintains daily record keeping, including data entry
- Assist with scheduling for our grooming staff, updating vet and client records.
- Provide grooming and/or kennel assistance, so must be good with animal handling
- Assist with cleaning/sanitizing, laundry, outdoor cleaning and deep facility cleaning
- Cleaning yards and keeping grounds clean
- Be able to follow policies and procedures and maintain safety protocols
- Positive communicator, personable and adaptable to change
- Must be very organized and be detail orientated
- Be 18 years of age or older
- Be able to lift 50 lbs
- Be flexible to work multiple different shifts during the AM and PM Monday - Sunday
- Be able to operate in a loud environment filled with joy and excitement
- Be able to work on your feet for extended periods of time and love to run around with animals
- Maintain a positive attitude, work with great compassion and have fun!
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
Work Days:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $12 - $13