Specialist, People Operations

This position is responsible for performing a variety of Human Resources (HR) functions to support daily operations. The ideal candidate will have experience across key HR areas, including leave of absence management, workers’ compensation, compliance reporting, and employee offboarding. Strong communication skills—both written and interpersonal—are essential, along with the ability to problem-solve, think situationally, work independently, and manage tasks effectively in a fast-paced, time-sensitive environment. Maintaining a high level of confidentiality is a critical requirement for this role.

This position reports to the Senior Vice President of People

Opportunity Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred
• 3 years of Human Resources Generalist experience with strong capabilities and experience including employee relations and advanced understanding of PDL/FMLA/CFRA leave management
• Strong knowledge of CA employment laws, and HR principles, practices, and legal requirements.
• Proficiency in MS Office and HRIS system (UKG preferred).
• Detail-oriented with strong organizational and multitasking abilities
• Excellent analytical and problem-solving skills and the proven ability to think situationally
• High attention to detail and accuracy
• Excellent interpersonal and communication skills, with the ability to interact effectively with employees at all levels of the organization
• Proactive problem-solver with a customer service mindset
• Ability to work independently with minimal supervision
• Ability to maintain confidentiality and handle sensitive information with discretion
• Willingness to travel occasionally to different locations within the region(s) in which we operate.
• SHRM-CP or PHR certification is a plus.

Summary of Responsibilities

An essential function of this position is regular and predictable attendance. The core responsibilities of this position include, but are not limited to the following:

• Act as a resource and provide guidance to employees regarding HR related day-to-day inquiries, policies, and/or procedures, ensuring timely and accurate responses
• Support internal and external inquiries and requests related to the HR department and escalate to appropriate team members as needed
• Maintain up-to-date knowledge of federal and state employment law and compliance requirements.
• Prepare and submit required compliance reports in a timely manner, including but not limited to OSHA (300A), SFEH Pay Data, HCSO, San Francisco Commuter Benefits, VETS, EEO-1
• Prepare employee offboarding and related documentation, and conducts exit interviews to determine Maintaining relationships with all employees on leave of absence and handling accommodation process with the goal of ensuring that when employees are able to return, they easily reintegrate into the company
• Maintain accurate and up-to-date employee records and HR databases, ensuring compliance with data privacy regulations, document retention and confidentiality standards
• Contribute to HR projects and initiatives aimed at enhancing employee engagement, retention, and organizational effectiveness reasons behind separations
• Administer leave of absences including, short-term disability, long-term disability, and PDL/FMLA/CFRA
• Collaborate with cross-functional teams to generate insights and recommendations from HR data.
• Perform other duties and responsibilities as business needs require