What are the responsibilities and job description for the Veterinary Client Care Coordinator position at Kona Veterinary Service?
Duties include:
- Serve as the primary point of contact for clients, providing exceptional customer service to make our clients feel welcomed and appreciated
- Schedule appointments and maintain the appointment calendar for clients
- Coordinate and communicate with veterinary staff to ensure efficient and timely delivery of services
- Assist with client education by providing information on pet care, veterinary procedures, and medication administration
- Maintain accurate client records and update client information as necessary
- Process payments and handle financial transactions with clients
Qualifications:
- Experience in veterinary or other healthcare industry and managing multiple incoming phone lines preferred
- Knowledge of veterinary terminology and procedures is a plus
- Strong communication skills, both verbal and written, to effectively interact with clients and veterinary staff in a polite and professional manner
- Excellent organizational skills to manage appointments and records
- Ability to multitask in a fast-paced environment while maintaining attention to detail
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned.
Job Type: Full-time
Pay: From $17.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Weekends as needed
Work Location: In person
Salary : $18