Director, ServiceNow Tech Leader

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Director, ServiceNow Tech Leader to join our Digital Nexus technology organization. This is a hybrid work opportunity.

Responsibilities:

• Establish and enforce best practices, code reviews, release management and code migrations and set governance policies to protect data integrity and ensure regulatory compliance; Maintain and update documentation of ServiceNow solutions, adjusting standards as they evolve over time
• Provide technical leadership, resolve design issues, mentorship, and guidance to development teams across multiple time zones; work closely with testing, quality assurance (QA) teams, and vendors to ensure solutions are thoroughly tested and supported post-implementation
• Design and develop integrations between ServiceNow and third-party systems, looking for ways to leverage artificial intelligence (AI)
• Stay updated with ServiceNow functionalities, recommend new features, and advocate for best practices, recommending out-of-the-box solutions as standard practice
• Lead teams through platform upgrades and maintain development standards consistency
• Build strong relationships with business stakeholders, manage and resolve issues, and ensure maximum value delivery from ServiceNow solutions
  
  

Qualifications:

• Minimum ten years of recent experience in ServiceNow development and architecture, with extensive experience as a ServiceNow Architect or Developer with hands-on development, configuration, and advanced capabilities (Workflows, Flow Designer, App Engine, and more)
• Bachelor's degree from an accredited college or university is preferred; certifications in ServiceNow System Administration, ServiceNow Certified Application Developer (CAD) are preferred
• Proficiency in JavaScript, GlideScript, HTML, CSS, and related technologies
• Experience in designing and developing integrations (such as Workday, Azure, Salesforce)
• Strong knowledge of ServiceNow platform capabilities, modules, and features; Experience with IT Service Management (ITSM), IT Operations Management (ITOM), Human Resources Service Delivery (HRSD), Strategic Portfolio Management (SPM), IT Asset Management (ITAM), and Configuration Management Database (CMDB)
• Strong analytical, problem-solving, communication, and interpersonal skills with a proven track record for technology delivery/execution; knowledge of Scaled Agile framework, product management, strategic solution delivery models and continuous improvement practices
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
  
  

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Follow this link to obtain salary ranges by city outside of CA:

https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=6762_9_25

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KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.