Account Manager – Kiehls (North Carolina)

Job Title Account Manager – Kiehls

Division: Luxe

Location: Remote North Carolina

Reports To: Sr Sales and Training Executive

Who We Are:

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oréal Luxe our mission is to provide our consumers the best products and brand experience by making it unique. Our portfolio is composed of 21 brands including major brands, highly aspirational and multi-expert, such as Lancôme, Yves Saint Laurent, and Giorgio Armani.

Our Commercial teams are all about figuring out those nitty-gritty details about how much of our business will grow and where that growth will come from. Our Sales teams are into building relationships and showing why our products are worth falling for. It is about having the flexibility to adapt to the ever-changing world of sales! Come join our dynamic team!

What You Will Learn:

The Kiehl’s Account Manager assumes accountability for the Kiehl’s brand within Dillard’s, responsible for the sales results across assigned market. He or she will be responsible for delivering sales targets while focusing on people development, product presentation, and the Kiehl’s customer experience.

The Kiehl’s Account Manager will lead and motivate a team of Business Managers and Kiehl’s Customer Representatives (KCR’s) within their market, to oversee the development and execution of short and long-term sales plans in support of the overall business strategy. This includes but is not limited to on-going training and development of store teams, product and brand presentations, and successful execution of events and marketing directives while complying with company policies and procedures. To achieve these responsibilities, 90% of the Account Manager’s time will be spent in store, interacting directly with counter staff and store teams to ensure sales goals are met, educational best practices are demonstrated, merchandising is set to standard and events are properly supported.

• 
  Drive sales for all Dillard’s stores in assigned market
• Recruit, train and develop top talent and create a succession plan
• Execute marketing calendars for all corporate-driven events/promos/new door openings
• Interpret merchandising directives to maximize space and sales as well as brand expression
• Actively participate in weekly webinars to share ideas on growing business and executing events
• Regularly execute in-store and virtual trainings to increase inter-sell and brand awareness
• Manage assigned budget for travel and work-related expenses
• Build strong partnerships with key stake holders in the business

What We Are Looking For:

Required Qualifications:

• Self-motivated, results oriented, resourceful, creative thinker with ability to prioritze
• Strong interpersonal, organizational and communication skills
• Analytical mindset; able to translate sales reports for opportunities
• Ability to collaborate with multiple business partners effectively
• Excellent presentation skills; Proficient in Microsoft Office (Excel, PowerPoint, Teams and Outlook)
• Ability to perform duties of the job independently and travel up to 80% of the time, including weekends
• Awareness of luxury beauty market and the competition
• 3 years of successful sales management experience in the beauty industry
• Bachelor’s degree preferred
• Valid Driver’s License

As an integral part of our culture at L’Oréal, wellness is at our core. We not only offer a generous Benefits Package (Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oréal products as well as VIP Access to L’Oréal’s Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.

Additional Benefits Information As Follows:

Salary Range: $Minimum-$Midpoint (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.