What are the responsibilities and job description for the Front of House Manager position at Laurel Golf Club?
Job Summary
The Front of House Manager plays a crucial role in ensuring a seamless and enjoyable dining experience for guests. This position is responsible for overseeing the daily operations of the front of house staff, managing customer service, and maintaining high standards of hospitality. The ideal candidate will possess strong leadership skills and a passion for the food service industry, with experience in casual dining environments.
Duties
- Supervise and coordinate the activities of front of house staff, including servers, hosts, and bartenders.
- Ensure exceptional customer service by training staff on hospitality management best practices.
- Manage inventory control processes to maintain adequate stock levels while minimizing waste.
- Assist in catering events and special functions, ensuring all details are executed flawlessly.
- Handle budgeting responsibilities, including tracking expenses and optimizing operational efficiency.
- Address customer inquiries and complaints promptly to enhance guest satisfaction.
- Collaborate with kitchen staff to ensure smooth communication between front and back of house operations.
Requirements
- Proven experience in hospitality management or food service management is essential.
- Minimum 2 to 5 years as a manager in a full service restaurant.
- Must work weekends and evenings.
- Strong knowledge of inventory control practices and food safety regulations.
- This is an ideal position for someone who has previously managed a restaurant and is enthusiastic about furthering their career in the industry.
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
- Hands on with hiring, training, and developing all front of house positions.
- Strong leadership abilities with a focus on supervising and developing team members.
- Exceptional communication skills to interact positively with members, guests and staff alike.
- A passion for delivering outstanding customer service and creating memorable dining experiences.
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $55,000 - $70,000